Lex Brodie's Customer Bill or Rights

Our Policy is to Provide You with Hawaii's Best Tire and Auto Repair Service. Simply put...you can't get it anywhere else.

1. Our mission is to provide 100% customer satisfaction, every time! If you have a concern, let a manager know. They will never be inconvenienced or unprofessional in addressing your needs. We welcome your ideas and suggestions.

2. Lex Brodie's employees will never recommend
any product or service you do not need.

3. You will always find clean restrooms and comfortable waiting rooms at Lex Brodie's. (And free Kona coffee!)

4. Lex Brodie's will do the work on your car right the first time, and at the time promised. For even faster service, make an appointment.

5. Lex Brodie's employees will treat customers in a polite, friendly manner. They will communicate clearly and explain things well.

6. Lex Brodie's employees will treat your car like it was their own.

7. Customers who buy their tires from Lex Brodie's will receive FREE expert tire rotation and balancing with state of the art equipment for the life of the tires.

8. Our FREE Road Hazard Warranty will fix flats at no cost and will replace tires damaged by pot-holes
(prorated at first 20% wear).

9. We will mail you FREE reminders when your State Safety Inspection is due and for FREE tire rotations.

10. Our tire customers also receive FREE brake & alignment inspections. These FREE services will keep you safe on the road and will save you time and money.

IT IS A FACT: the service you receive with your tires is as important as the quality of your tires.

Thank you...very much!