Honolulu, HI
First, I apologize for the delay in writing this review. Second, my gosh you guys are AMAZING! I cannot thank you enough for all that you did for me at such short notice, and I mean short notice. I was on vacation driving a rental car and I blew out the tire the night before my flight back home in the middle of the night. The AAA service guy recommended we take the car to the Lex Brodie's in Kaneohe first thing in the morning. When we arrived, we were kindly greeted by Marcelo. The tire was not available for the rental car at his location, so he contacted the Honolulu location in hopes that they could help me get a new tire before my flight departed. I really appreciated that he went out of his way to help my mother and I and He made sure to check all the tires and fill them up with air before racing to the other location. Marcelo advised us to speak with Kevin upon arrival to see what he could do us. We arrived at 10:50 am on a very busy Saturday morning and we needed to return the rental car by noon. He seemed hesitant but once again Lex Brodie's came through for us at a dire time! He rushed my vehicle and replaced the tire in 35min and we made out just on time to the rental office and most importantly we made our flight!!! Kevin and his team saved the day =)!!! Oh and Kevin even gave us an additional discount on the tire too! I wish more people ran their business like you guys. Marcelo & Kevin, thank you so much for going above and beyond and providing exceptional customer service. I hope to visit again in the near future and we will highly recommend you guys to friends & family. Mahalo, Jackie & Maria