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Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

3.5
Waipahu, HI

Made an appt for 9am. Left the truck for a brake job. They looked over my rotation and balance history and advised their free service as the tires had been purchased there and I was way overdue. The job took a bit longer than the reg. working hours of the mechanics, but they had said they would get the job done by closing and they did. Would have appreciated more details re options in terms of parts, but I could/should have asked. Brakes work fine.

5
Honolulu, HI

Great service!

5
Honolulu, HI

Lex Brodie's always gives the best, most reasonable service. I had a flat tire and it was fixed free, with no push to purchase a new tire. Honest and fair--the best in Honolulu (and this was the Queens Street location).

5
Honolulu, HI

Awesome customer service and it took less time than estimated.

4
Honolulu, HI

Good service!

5
Kaneohe, HI

Service was outstanding. I put the appointment into my calendar for the wrong time, and showed up 3 hours late. They did a great job of fitting me into their schedule and getting me out in an efficient manner. Technician was amazing. Did a great job with difficult low profile run flats! I would and will go back next time I need tires, and recommend them to all my friends.

5
Kaneohe, HI

Service was outstanding. I put the appointment into my calendar for the wrong time, and showed up 3 hours late. They did a great job of fitting me into their schedule and getting me out in an efficient manner. Technician was amazing. Did a great job with difficult low profile run flats! I would and will go back next time I need tires, and recommend them to all my friends.

5
Kaneohe, HI

Had my old (2002 Altima) car towed in from the Pali where it stalled after the belts broke. I explained that it was my "beach and run about Kaneohe " car) and that I liked the car (sunroof, plenty of leg room, reliable etc) warts and all. I asked them if they could get it up and running again at a reasonable price. Kyle was very understanding and they did so . I will be back.

5
Honolulu, HI

Thank You... Very Much! for allowing us to serve you!

- Honolulu, HI
1
Waipahu, HI

I went there and had a tire replaced cause of a bubble on the wall of the tire. Replacing1 tire should take no more than 30 mins and that includes taking off the rear tire and putting it on the front. I used to work for tire Kingdom back home and know how things work in a tire shop. For the most part lex brodies isn't bad but $50 to balance???? That is something that should be free seeing how you HAVE to do it anyways. You're already charging an arm and a leg for just 2 tires so come on.

Aloha Mr. Flak, May we ask for more information, so we can look into for you? Did you have an appointment? Please note, a drive in visit time line depends and the customers who have come in before and pending appointments. For the $25, charge per tire, this sounds like our Full Service Package; which includes the tire mounting, tire balancing, road hazard warranty (on tires 50 series and higher) as well as the future rotation, balancing and flat repairs for the life of the tire! When customers use these service to extend their tire life, we actually pay more in labor (over the life of the tires) then the $25 charge! Please email me at [email protected] so we can look into to confirm that's what the $25 charge was. Also, please confirm if you had an appointments or was a 'drive in'. Please share how long it took, as well as how long our team member said it would take. Invoice number as well please. Then we can look into properly for you! Thank You... Very Much! for sharing your feedback and allowing us to serve you. Sincerely, Scott D Williams Executive Director and 29 year Lex Brodie's Team Member PS - did we need to rebuild the TPMS stems? This is something that has made tire changing a longer process them earlier years. Along with the very high amount of low profile tires and runflat tires.

- Waipahu, HI
4.6 STAR AVERAGEVIEW REVIEWS
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5

RATED A+ SINCE 2007

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Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Pearlridge, HI (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.