I went there and had a tire replaced cause of a bubble on the wall of the tire. Replacing1 tire should take no more than 30 mins and that includes taking off the rear tire and putting it on the front. I used to work for tire Kingdom back home and know how things work in a tire shop. For the most part lex brodies isn't bad but $50 to balance???? That is something that should be free seeing how you HAVE to do it anyways. You're already charging an arm and a leg for just 2 tires so come on.
Aloha Mr. Flak, May we ask for more information, so we can look into for you? Did you have an appointment? Please note, a drive in visit time line depends and the customers who have come in before and pending appointments. For the $25, charge per tire, this sounds like our Full Service Package; which includes the tire mounting, tire balancing, road hazard warranty (on tires 50 series and higher) as well as the future rotation, balancing and flat repairs for the life of the tire! When customers use these service to extend their tire life, we actually pay more in labor (over the life of the tires) then the $25 charge! Please email me at [email protected] so we can look into to confirm that's what the $25 charge was. Also, please confirm if you had an appointments or was a 'drive in'. Please share how long it took, as well as how long our team member said it would take. Invoice number as well please. Then we can look into properly for you! Thank You... Very Much! for sharing your feedback and allowing us to serve you. Sincerely, Scott D Williams Executive Director and 29 year Lex Brodie's Team Member PS - did we need to rebuild the TPMS stems? This is something that has made tire changing a longer process them earlier years. Along with the very high amount of low profile tires and runflat tires.
- Waipahu, HI