Kaneohe, HI
I went to Lex's since the 1970's. The store is terrible compared to back then. I went there last year for a safety inspection and they lost my hub cap, then tried to replace it (a stock $180 one) with a $10 one from Kmart. I had to fight and write to the owner to get a proper replacement and the store manager complained to me that me writing to his boss caused him to come in on his day off. It took a week when it should have taken a few hours. Nobody ever said they were sorry about losing the cap. The business is a sad shadow of what it used to be when Lex was alive. Last week my neighbor took his tesla in for a flat tire repair. It took them 5 hours because they don't know about Teslas. and even then , my neighbor had to phone Tesla for info, Lex's wouldn't even do the phoning around to find out how to work on the car. There are far better and cheaper tire places in Kaneohe and I will never be going back to Lex Brodie's again. Sad because it used to be, without a doubt, the best tire shop on Oahu.