Honolulu, HI
I appreciate how quickly they were able to schedule a safety inspection for my car (the next day). The service was fast and they were able to make my appointment for later in the day (after 4pm) so I didn't have to take-off from work to get my safety check done. The only disappointing part of my experience was when I got home and checked the sticker. Whoever worked on my car really scratched-up the bumper. I am assuming this happened when he/she attempted to remove the old safety decals. I would have preferred being notified of this possibility before they performed the action. If I had been told my car's rear bumper would be scratched if they tried to remove the old decal, I would have told them to simply put the new decal over the old one if possible. In any case, if this is Lex' standard procedure, I don't think I will be using their safety inspection service again.