Lex Brodie's Sears Customer Care Program
Update (2/1/2021): 2 additional Sears stores to close in Hawaii (Pearlridge & Hilo)
Update (4/15/2019): Windward Mall Sears closing on April 28
Update (11/6/2018): Sears to sell off most of its Hawaii stores
Aloha, due to the unfortunate announced news of Sears' recent filing for Chapter 11 bankruptcy, and with the news of Sears Kaneohe & Sears Pearlridge Stores Closing: Lex Brodie’s is offering Sears tire and auto customers some relief from their warranty and future service concerns.
Peace of Mind Tire Maintenance: Sears customers who bring in their Oahu Sears TIRE RECEIPTS will receive Flat Repairs, Tire Rotations, Tire Balancing, Tire Inspections and Tire Air Pressure checks at no charge (this applies until the tires are no longer serviceable. Sears' Tire Road Hazard warranties are not covered by the Sears Customer Care Program)!
Lex Brodie’s will warranty Sears installed Die Hard batteries still under their original warranty through 12/31/2020. Replacement battery must be purchased/installed through Lex Brodie’s Tire Company on Oahu. The replacement battery will be covered at no cost, if less the 24 months old, and a $48.00 installation and corrosion treatment fee, plus tax, would apply. Proof of purchase required. Sears installed Die Hard batteries still under warranty beyond 24 months, will be warrantied on a pro-rated basis based on their original warranty. Some exclusions apply. Please visit store for details.
Lex Brodie’s will also honor Sears AUTO REPAIR warranties purchased between 1/1/2019 to 12/31/2020 with a 12 month workmanship & materials warranty from the date the service was performed, as long as the customer can provide a valid receipt of purchase (exclusions apply: valid only on services/repairs Lex Brodie's normally performs. Also excludes: workmanship issues, miss-diagnosed repairs and parts damaged by other defective parts). Excluded services would include: larger commercial vehicles, exotic or classic vehicle repairs and services, repairs where dealer parts were used, engine and/or electrical repairs or diagnostics, transmission repairs or services, wheel alignments, as well as other services Lex Brodie's does not perform on a weekly basis.
Lex Brodie’s has over 59 years of tire and auto expertise in Hawaii. Founded in Hawaii in 1961, Lex Brodie’s is dedicated to delivering outstanding customer service, working with and giving back to our community, and caring for the environment. Lex Brodie's is a local company that has been recognized nationally and internationally for our dedication to customer satisfaction. We were voted the #1 Top Shop in North America and was awarded the International BBB Award for Excellence in Customer Care. The Lex Brodie’s Team also received the Tire Business Magazine Tire Dealer Humanitarian Award and is thrilled to give back through their Love Hawaii Customer Rewards Caveman Currency Program.
Lex Brodie’s strives to improve and grow every day, by following our core values of Integrity, Excellence, & Compassion. We are here to serve you!