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Lex Brodie's Sears Customer Care Program
Update: Windward Mall Sears closing on April 28
Update: Sears to sell off most of its Hawaii stores
Aloha, due to the unfortunate announced news of Sears' recent filing for Chapter 11 bankruptcy, and with the news of Sears Kaneohe Store Closing: Lex Brodie’s is offering Sears tire and auto customers some relief from their warranty and future service concerns.
Peace of Mind Tire Maintenance: Sears customers who bring in their Oahu Sears TIRE RECEIPTS will receive Flat Repairs, Tire Rotations, Tire Balancing, Tire Inspections and Tire Air Pressure checks at no charge (this applies until the tires are no longer serviceable. Sears' Tire Road Hazard warranties are not covered by the Sears Customer Care Program)!
Lex Brodie’s will warranty Sears installed Die Hard batteries still under their original warranty through 3/31/2020. Replacement battery must be purchased/installed through Lex Brodie’s Tire Company on Oahu. The replacement battery will be covered at no cost, and a $27.60 installation fee, plus tax, would apply. Proof of purchase required. Sears installed Die Hard batteries still under warranty after 3/31/2020, will be warrantied on a pro-rated basis. Some exclusions apply. Please visit store for details.
Lex Brodie’s will also honor Sears AUTO REPAIR warranties purchased between 10/15/2017 to 4/15/2019 (18 months after the date Sears bankruptcy was announced) with a 12 month workmanship & materials warranty from the date the service was performed, as long as the customer can provide a valid receipt of purchase (exclusions apply: valid only on services/repairs Lex Brodie's normally performs). Excluded services would include: larger commercial vehicles, exotic or classic vehicle repairs and services, repairs where dealer parts were used, engine and/or electrical repairs or diagnostics, transmission repairs or services, wheel alignments, as well as other services Lex Brodie's does not perform on a weekly basis.
Lex Brodie’s has over 57 years of tire and auto expertise in Hawaii. Founded in Hawaii in 1961, Lex Brodie’s is dedicated to delivering outstanding customer service, working with and giving back to our community, and caring for the environment. Lex Brodie's is a local company that has been recognized nationally and internationally for our dedication to customer satisfaction. We were voted the #1 Top Shop in North America and was awarded the International BBB Award for Excellence in Customer Care. The Lex Brodie’s Team also received the Tire Business Magazine Tire Dealer Humanitarian Award and is thrilled to give back through their Love Hawaii Customer Rewards Caveman Currency Program.
Lex Brodie’s strives to improve and grow every day, by following our core values of Integrity, Excellence, & Compassion. We are here to serve you!