Kaneohe, HI
I appreciated Vachelle’s patience and professionalism handling the service desk on a very busy day. She was helpful in finding me coupons that could be applied to my purchase. She is an excellent service advisor. I would have given Lex Brodies a full 5 star rating because once the service team started on my car it was very fast and efficient. However, my appointment was for 8 am and they did not get to my car until 10:15 am. The 4 tire installment and alignment was completed by 11:48 am, the 1 hour and a half time that I was told it would take.