Very impressed with customer service and efficiency. One of the best I've experienced. Mahalo!!
Booking appointment online was fast & easy. Brought car in for wheel alignment as advised by Costco Tires. My alignment was good so no service was needed & I was not charged. Makes me feel good that I can trust the people @ Lex Brodies. Will definitely return for other services in the future. Thank you very much!
Great customer service. Fair and honest analysis of repairs given for my recent brake job. Not like some shops who promise low prices but somehow find extra repairs needed. Great work. Very reliable. As always. Mahalo!
The store I am most satisfied with, the service and attitude are great! Isolation protection measures are doing very well 👍
Online appointment was a breeze and was able to get oil change and tire rotation same day with friendly service. Thank you!
Friendly, speedy service. Car was ready in the estimated time. Thank you for being open during the covid lockdown!
Excellent service EVERYTIME!!
During this covid 19 pandemic it was hard trying to find a place to fix my tire without an appointment. Lexbrodies Kaneohe took me right in without no problem. The waiting room have a television, vending machine so I could get a drink and a snack while waiting. It was clean cool and comfortable. The service was quick and less than an hour, I was out. Thank you Lexbrodies for service well done!
Excellent customer service from beginning to the end. Very satisfied customer, I was told that my tire rotation was going to take hour half. But when I checked in the front desk girl notice that I also be needed tire rotation so she was able to squeeze me in for that a service too. Now it was suppose to take 2 hours and a half. Ended up being only hour and a half. Was really happy about that. Thank you all for you excellent service. Highly recommend Lex Brodie's
Was greeted right when I walked through the door by 3 different employees. Very professional and took the time to explain everything.
Appreciated the ease of setting up an appointment within a reasonable time frame. The customer service was quick and efficient, yet friendly. And I like it when they do minor side repairs and have minor or no charge.
The best place in Hawaii for tire and tire related services! Found a nail in my tire and took my truck to Lex Brodie and they took care of this issue quickly and at no charge. Can’t beat this kind of service!
Lex Brodies continues to amaze me with their outstanding customer service. They truly want ro keep your business. Over and over again I am impressed. Thank you Lex Brodie!
As always the Kaneohe Team what can I say but Exceptional, Efficient, Excellent, experience and extraordinary. Thanks for supporting and taking care of the Community during this pandemic and uncertainty time.
The repairs and service done on my vehicle was great and my car feels almost brand new again. Again courteous personnel and promptness stand out. Thanks again.
Excellent service! First time customer and was recommended by AAA. The sales/service rep gave us details of our car problem and kept us in the loop as to the cost, timing and what needed to be repaired. They give AAA discount and since the coronavirus, we used Uber to get us home (reimbursement to $20). Made things very convenient. Personable staff and called when the car was ready. I would definitely recommend Lex Brodie to my family and friends
Quick service the employees are nice and knows what to do and stayed safe and clean facility if i could I would give them 10 stars awesome customer service
Can't sing their praises enough Gerard and the guys were able to get me in fast and repair the nail in my tire with expert precision and professional good humor. Highly recommend
Friendly staff. My 4Runner was completed as promised and cost was comparable (with price match) to club prices. Will continue to come back here.
Online appointment works great, pick up the car with 2 hours. Efficient and helpful as always.
Best team and most organized place to take your vehicle. They get the job done quickly and give you all of the information that you need to keep your vehicle running well. Mahalo for being the BEST over and over again. I always trust everyone at Lex Brodies :-))
The service I received was very professional and informative. The representative that helped me was very knowledgeable and explained to me what my car needed. He made me feel like family.
Today’s visit at Lex Brodie’s pearlridge was AWESOME! Everyone was wearing PPE and in awesome moods. My appointment was for 9am and i was out by 9:40am.
The staff was very helpful checkin to assisting with needs of my vehicle. The process was clear. Contact with explanation of service required was also clear with cost issues explained completely. Thank you for the excellent service.
Always the best service on the island😊
Great after the sale service. Won’t ever buy from a big box store again, they’re not convenient. Lex’s match prices. Why would you go anywhere else? Right here in my neighborhood. They’re not perfect? But who is?
My gratitude goes out to you guys!! The shop found a nail in my tire and it was patched in no time!! I can drive to work feeling reassured that I won’t have any problems now; thank you for your guys’ professionalism and quick work!!
Excellent service this a.m. Seat and steering wheel was draped and doors opened for me. Friendly staff and appreciated my support for their business. The reason why I always have my service done at LexBrobies! 🤙🏼
During this Stay at Home, Work from Home COVID crisis... 2 of our cars went over the same road hazards because of construction all over the place. 2 cars.. 3 wasted tires. Brudda Jack took us in and took care of us on the same day and within a few hours. Will definately recommend and will be my go-to place from now on. Big Mahaloz
Great customer service. Quick & efficient. Got the job done well. They did a great job with the tires I bought 10/10. Will come back if I need any type of service done.
Lex Brodies has been and continues to be our "Go To" place for tires, they're always professional and courteous. They always give the Best Service, the Best Prices, and the Best Added Value items for free or at a nominal cost.
Always amazing work from the people at this Lex! My family gets all of our cars serviced here. Today my dad went in for an oil change and tire rotation. Lolani and Leialoha serviced his car this morning. He was taken in a little earlier than his appointment time and it was fast and easy.
I have always heard of Lex Brodie's when I was growing up but never thought of using your services till now. I was so impressed with the great service and quality of your products (tires). I couldn't get an appointment or even the tires I needed at Sams. So I thought of Lex Brodie's and I immediately got everything I needed. I am so glad to have used your services and will definitely tell others and come back for anything I might need with my car. THANK YOU SO MUCH!
Service was fast and easy since we had an appointment. You were able to fix the tire and we appreciate your doing so and not just trying to sell us another new tire. Thank you very much.
Lex Brodie consistently delivers top-notch service. EVERYONE employee we come into contact with shows professional, courteous and timely service. I took my car in for nails in one of my tires. Service was quick. Covid19 precautions were well executed.
Needed to have my tires replaced ASAP. Not only did they have my tires in stock, but they were able to get me in on a Saturday morning. The front office staff are great. So polite & personable. Tire prices were reasonable. Definitely recommend going here.
Best customer service I’ve received buying tires! Great prices and friendly staff. I highly recommend Lex Brodie’s!!
I really like this place. They're always so nice and try to offer the best service with honest feedback as possible. I've gotten my tires, brakes, discs, and more fixed with them. I even had to get it towed there when my car overheated and they stayed a little later so they could be there when I arrived. Highly recommend Lex Brodie's Kaneohe!