Honolulu, HI
I was happy enough with the service (purchase and installation of a new tire). I was not so happy when I saw that the spare was left sitting in the trunk. I am in my 70s and wrangling it into the space underneath is not something I am able to do safely. Perhaps I should have asked that someone do that for me, but I had assumed that would be part of the service. I will use Lex Brodie in the future, but I will remember to ask to have the spare stored.
Aloha Judith Keith, please accept our sincerest apologies! Our team should have put the spare away! If there was a reason they couldn’t, they should have brought to your attention! If it still needs to be put away, please return when you can and we’ll put it away for you! We will see who worked on your vehicle and we’ll use your visit for training!! If you would, just in case, please email your invoice number [email protected]
- Honolulu, HI