TIRES, BRAKES & AUTO REPAIR

had some difficulty establishing an appointment (conflicting messages). once there, the employees were timely and responsive. the work was completed within the time estimated, and they called to inform me. is my understanding correct? over the next two years, my voluntary realignments (probably two) will be at no cost to me?

I came to Lex Brides Kaneohe due to good reviews;however, my experience was less than satisfactory. It took several minutes for anyone to greet me, while 2 employees sat in the air conditioned office. When I finally was helped the man was quiet and did not display the Aloha I have received at other locations. Although they did not appear busy I was quoted a 45 minute wait and never received the requested call that my car was finished. I showed up at the quoted time to see my car finished and 2 employees just standing at the desk looking at their phones. My car was left in the sun with the window open, my papers tossed onto the passenger seat, and the paper foot mat still in place. Sorry to say, but the only good thing about the experience is that they finished in time. Very disappointing experience when trying to support a local company.

I'm grateful that we have Lex Bordies tire, brake & service in the island. I have been taking my vehicle there for several years and have always been satisfied with the customer service and the efficiency of getting my car repaired in a timely manner. I gave 4 stars because I believe there is always room for improvement.

I am close to ecstasy! Got a nail in one of my tires. I was expecting awful costs and a long waiting time. Called in the morning; got in at 2 and was back to work by 2:45. Costs were under 25.00 Am I a happy camper?? YOU BET! The only thing I can't figure out is why I have watched Lex Brodie commercials for 50 years and it took me this long to get in there.... LESSON LEARNED: Lex Brodie's is the Promised Land.

Love the friendly service! I've been coming here for years and have never been disappointed. Thanks for keeping me safe!

Very friendly and courteous through the whole process. Same day appointments on a Saturday was a plus. I would recommend to friends and family. Thank you Junior and you staff for taking great care of my van.

I was really pleased with this place when I brought my auto in for an AAA Checkup and Tire Rotation. They were on time, estimated the wait time accurately, and they provide a pretty comfortable waiting room should you decide to wait there. Also, I had a dashboard light on that I couldn't seem to turn off, and they reminded me of it as I was paying, and I asked if they could fix it, and they did. I'm going back to them for my standard services.

Fast service, great customer service, can depend on them in a pinch. Highly recommend! Mahalo!!!

Lex Brodie’s has great customer service, support, and let me ask good questions if I was unsure about something, they reviewed my info fast and sent me a text when they started on my car and when it was done. It got done fast, and did a great job on oil change and even noticed some other problems which is good and they tell you and don’t try to sell you to fix them. Overall great place and was cheap!

My tire flattened overnight. I was able to wait for the tire to be replaced quickly, so I could go about my day. This included driving my Mom to her appointments.