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Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Kaneohe, HI

I came in to get air in my tires (low tire pressure indicator light was on). Technicians noticed a nail in one tire, and inspected all tires. Tires were balding. Ironically, I had a Vehicle Safety Inspection performed at another location (not a Lex Brodie's Shop) less than 2 weeks prior to this visit, and the shop told me that my tires were looking good. Thanks to Lex Brodie's for their diligent tire inspection. Kyle and his team have been helpful to me on a number of occasions.

5
Kaneohe, HI

Excellent service and finished exactly when estimated.

5
Honolulu, HI

Easy to schedule an appointment for multiple services in the same day. However, text communication tech didn’t work smoothly. Calling the office, employee was polite and helpful. The people worked well and were kind. Thanks for a great service.

5
Honolulu, HI

Awesome experience making my safety check quick and painless. Keep up the good work Lex Brodies.

5
Honolulu, HI

Great service from the time I called Lex Brodies set up my appointment to again changing my appointment to drop off & picking up my car. Mahalo & Thank you very much

5
Honolulu, HI

Good to see Cooper back again

2
Honolulu, HI

I have no problem with the quality of the work performed. My dissatisfaction is the time taken to perform the work. Although it is about the expected time published, I think it is excessive and is more to benefit Lex Brodies than the customer. It is frustrating to see your vehicle sitting on the side partially done for hours, while work is done on other vehicles. Then they get to your vehicle to finish up in the published time to get a good review. At 0749 hrs I got a text that my vehicle was being inspected. It wasn't until 1314 hrs. that it was ready. Most of that time it was sitting on the side. Its bad enough to have to wait an excessive time, the situation is made worse by the waiting room not having enough chairs. You don't want to go to the bathroom because you won't have a seat when you return. I believe, the policy is not customer friendly. I have been a customer for many years and I believe service is deteriorating.

5
Honolulu, HI

Fast & simple

5
Honolulu, HI

Thanks for fixing my Brakes, New Battery and Alignment!

5
Honolulu, HI

great service

4.6 STAR AVERAGEVIEW REVIEWS
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
Yelp: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
Yelp: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
5/8/2023
Richard A.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Yelp: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5

RATED A+ SINCE 2007

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Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Pearlridge, HI (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.