“WE’RE LIKE YOUR FAMILY DOCTOR FOR YOUR VEHICLE."

Honolulu, HI(808) 536-9381
Pearlridge, HI(808) 484-5680
Waipahu, HI(808) 671-4561
Kaneohe, HI(808) 792-4900

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"Thank You... Very Much!"

 

EVERYDAY at Lex Brodie's, we understand that customer service is what separates us from the other guys in town.  If your looking for a Brake Shop or a Tire Shop, please consider us.  We hope to have the opportunity to serve you!   As always, "Thank YOU... Very Much."

Lex Brodie's History

Lex in Tire Shop
Lex in Tire Shop image #2
 

In 1958, Mr. Lex Brodie moved from managing the Dole Pineapple Cannery to owning a Chevron gas station in Kaneohe. Lex became known for his legendary customer service. With this tradition in mind,  opened the Lex Brodie's Tire Company in 1961 and opened the store on Queen Street in 1964. As this Queen Street store grew in popularity, Lex expanded to Waipahu where he opened his second location in 1972.

In 1981, the Wall Street Journal featured Lex Brodie's Tire Company in their Small Business section, citing Lex's outstanding customer service as the number one reason Lex had captured a large share of the gas and tire market in Hawaii.

In 1994, Lex Brodie's Tire Company received the Holo I Mua Award from the Better Business Bureau, which recognizes outstanding local businesses. By 1998, a Bank of Hawaii survey reported Lex Brodie's Tire Company as having the best service in Hawaii.

In 2002, Lex Brodie's Tire, Brake & Service Company  became the first company in Hawaii to be approved for AAA Approved Auto Repair Facility. AAA is known for having the toughest standards in the industry for customer service. Lex Brodie's has averaged a 99% satisfaction rate!

In 2008, Lex Brodie's Tire, Brake & Service Company was a National Top Shop Finalist (Judged as one fo the top 4 Auto Repair & Tire Shop in America.) 

In 2010, Lex Brodie's Tire, Brake and Service Company was awarded the Hawaii BBB Torch Award for Trust, Performance, and Integrity.

In 2011,  Lex Brodie's Tire, Brake & Service Company was awarded the International BBB Torch Award for Excellence in Customer Care.  This Award was open to all businesses, all industries, in the USA and Canada.  There was only one winner, Lex Brodie's Tire, Brake & Service Company!  (2nd place went to a Fortune 100 Company).

In 2011, Lex Brodie's was given the Clean Water Hero Award from the City & County of Honolulu!

In 2012, the Lex Brodie's Tire, Brake & Service Company Team was awarded the National Tire Business Magazine's Humanitarian Award.

In 2013, Lex Brodie's Tire, Brake & Service Company was recognized a 2nd time as a National Top Shop Finalist (Judged as one of the top 4 Auto Repair & Tire Shops in America).   

In 2013, Lex Brodie was named to the Tire Industry Hall of Fame by TIA (Tire Industry Association)

In 2016, Lex Brodie's Tire, Brake & Service Company was voted as the #1 Top Shop in North America!  

In 2021, Lex Brodie's Tire, Brake & Service Company was voted as the "Best Automotive Repair Shop", for the 11th consecutive year, by readers of the HONOLULU Magazine  

In 2020 & 2021, Lex Brodie's Tire, Brake & Company was voted Best for Tires & Auto Repair by KITV4 TV Viewers

In 2021, Lex Brodie's Tire, Brake & Servcie Company was Awarded as a Top 4 Top Shop in North America! (For th 4th year!)

 

Lex Brodie's Award Summary:

  • Won The Honolulu Star-Advertiser "Hawaii’s Best" award 7 years in a row for tires in Hawaii!
  • Won the Honolulu Advertiser's "Best of the Best" award 6 years in a row!
  • Won the Honolulu Magazines "Best Auto Repair" award 11 years in a row!
  • Won the KITV4 Hawaii's Best for Tires & Auto Repair in its inaugural year!
  • Won the BBB Torch Award for Medium Size Business - Twice!
  • Won the BBB International Torch Award for Customer Service!
  • Named one of Top 4 "Top Shop" is North America 4 times!
  • Chosen #1 "Top Shop" in North America! 
  • Awarded the Good Neighbor Award from the City and County of Honolulu 5 years in a row! 

 

Management Advisory Committee

Lex Brodie's Tire, Brake & Service Company Management Advisory Committee "MAC"

(Front Row - Left to Right):

John Kelly – Vice President of Operations
David Sands – Chief Executive Officer
Scott Williams – Vice President of Marketing & Brand Management

(Back Row - Right to Left)

June Ota – Vice President of Finance and Administration
Michael Rizzo – President
Keith Kobayashi – Vice President of Mechanical Services

Awards | Lex BrodiesAwards | Lex Brodies image #2Awards | Lex Brodies image #3Awards | Lex Brodies image #4Awards | Lex Brodies image #5Awards | Lex Brodies image #6
4.6 STAR AVERAGEVIEW REVIEWS
Yelp: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Yelp: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
Yelp: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
5/8/2023
Richard A.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5

RATED A+ SINCE 2007

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Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Pearlridge, HI (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.