EVERYDAY at Lex Brodie's, we understand that customer service is what separates us from the other guys in town. If your looking for a Brake Shop or a Tire Shop, please consider us. We hope to have the opportunity to serve you! As always, "Thank YOU... Very Much."
Lex Brodie's History
In 1958, Mr. Lex Brodie moved from managing the Dole Pineapple Cannery to owning a Chevron gas station in Kaneohe. Lex became known for his legendary customer service. With this tradition in mind, opened the Lex Brodie's Tire Company in 1961 and opened the store on Queen Street in 1964. As this Queen Street store grew in popularity, Lex expanded to Waipahu where he opened his second location in 1972.
In 1981, the Wall Street Journal featured Lex Brodie's Tire Company in their Small Business section, citing Lex's outstanding customer service as the number one reason Lex had captured a large share of the gas and tire market in Hawaii.
In 1994, Lex Brodie's Tire Company received the Holo I Mua Award from the Better Business Bureau, which recognizes outstanding local businesses. By 1998, a Bank of Hawaii survey reported Lex Brodie's Tire Company as having the best service in Hawaii.
In 2002, Lex Brodie's Tire, Brake & Service Company became the first company in Hawaii to be approved for AAA Approved Auto Repair Facility. AAA is known for having the toughest standards in the industry for customer service. Lex Brodie's has averaged a 99% satisfaction rate!
In 2008, Lex Brodie's Tire, Brake & Service Company was a National Top Shop Finalist (Judged as one fo the top 4 Auto Repair & Tire Shop in America.)
In 2010, Lex Brodie's Tire, Brake and Service Company was awarded the Hawaii BBB Torch Award for Trust, Performance, and Integrity.
In 2011, Lex Brodie's Tire, Brake & Service Company was awarded the International BBB Torch Award for Excellence in Customer Care. This Award was open to all businesses, all industries, in the USA and Canada. There was only one winner, Lex Brodie's Tire, Brake & Service Company! (2nd place went to a Fortune 100 Company).
In 2011, Lex Brodie's was given the Clean Water Hero Award from the City & County of Honolulu!
In 2012, the Lex Brodie's Tire, Brake & Service Company Team was awarded the National Tire Business Magazine's Humanitarian Award.
In 2013, Lex Brodie's Tire, Brake & Service Company was recognized a 2nd time as a National Top Shop Finalist (Judged as one of the top 4 Auto Repair & Tire Shops in America).
In 2013, Lex Brodie was named to the Tire Industry Hall of Fame by TIA (Tire Industry Association)
In 2016, Lex Brodie's Tire, Brake & Service Company was voted as the #1 Top Shop in North America!
In 2020, Lex Brodie's Tire, Brake & Service Company was voted as the "Best Automotive Repair Shop", for the 12th consecutive year, by readers of the HONOLULU Magazine
In 2020, Lex Brodie's Tire, Brake & Company was voted Best for Tires & Auto Repair by KITV4 TV Viewers
Lex Brodie's Award Summary:
- Won The Honolulu Star-Advertiser "Hawaii’s Best" award 7 years in a row for tires in Hawaii!
- Won the Honolulu Advertiser's "Best of the Best" award 6 years in a row!
- Won the Honolulu Magazines "Best Auto Repair" award 12 years in a row!
- Won the KITV4 Hawaii's Best for Tires & Auto Repair in its inaugural year!
- Won the BBB Torch Award for Medium Size Business - Twice!
- Won the BBB International Torch Award for Customer Service!
- Named one of Top 4 "Top Shop" is North America 3 times!
- Chosen #1 "Top Shop" in North America!
- Awarded the Good Neighbor Award from the City and County of Honolulu 5 years in a row!
Lex Brodie's Tire, Brake & Service Company Management Advisory Committee "MAC" (Left to Right):
David Sands – CEO,
Mike Rizzo – President,
Keith Kobayashi – VP of Mechanical,
June Ota – VP of Finance and Admin,
John Kelly – VP of Operations,
Scott Williams – VP of Marketing & Brand Management