Lex Brodie's Customer Bill of Rights
Our Policy is to Provide You with Hawaii's Best Tire and Auto Repair Service. Simply put...you can't get it anywhere else.
- Our Mission is 100% Customer Satisfaction—EVERY Time. If you have a concern, let a manager know. They will never be inconvenienced or unprofessional in addressing your needs. We welcome your ideas and suggestions
- We Will NEVER Recommend any product or service you do not need.
- We Will Get It Right The FIRST Time, and At The Time Promised. For even faster service, make an appointment.
- We Will Treat EVERY Customer In a Friendly and Professional Manner.
- Customers who buy their tires from Lex Brodie's will receive FREE expert tire rotation and balancing with state of the art equipment for the life of the tires.
- Our tire customers also receive FREE brake & alignment inspections. These FREE services will keep you safe on the road and will save you time and money.
- Our FREE Road Hazard Warranty* will fix flats at no cost and will replace tires damaged by pot-holes (prorated at first 20% wear).
- We will mail you FREE reminders when your State Safety Inspection is due and for FREE tire rotations.
- You will always find clean restrooms and comfortable waiting rooms at Lex Brodie's. And FREE Kona coffee!
- We will continue supporting the local community with outreach programs (Above & Beyond Award, Thank You...Very Much Award, Earn & Learn Recycling Program, GreenFleet Hawaii)
* Some exclusions apply.