“WE’RE LIKE YOUR FAMILY DOCTOR FOR YOUR VEHICLE."

Honolulu, HI(808) 536-9381
Pearlridge, HI(808) 484-5680
Waipahu, HI(808) 671-4561
Kaneohe, HI(808) 792-4900

CLICK ON A LOCATION TO TEXT A QUESTION

"Thank You... Very Much!"

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

Leave a Review
5
Kaneohe, HI

We had a great experience with Lex Brodie's. We found out that we needed to change our tires. So I talked with Lex before we walked in to this place. The salesperson was honest and told us what they could check. They adjusted tire alignment and replaced two tires for over 5 hours. The staff was hardworking and friendly. Definitely I would recommend this auto serve for anyone. Thank you for your outstanding work

5
Honolulu, HI

Thanks for fixing nail in tire for free.

5
Honolulu, HI

Great, Great service. Work completed under two hours. Pleasant workers and staff.

5
Honolulu, HI

Friendly and very quick service.

1
Pearlridge, HI

Don't even have the tire in stock. Need to wait two hours or more for the tire. Bad service .

Aloha Mr. Kubota, Thank you very much for your feedback. We apologize for the long wait today to round up the tire(s). Unfortunately, with all the various sizes utilized these days on newer vehicles, along with the varying load index and speed ratings, there are over a 1,000+ tire options available and possibly needed by Oahu drivers. Being that we are in Hawaii, all tire dealers in Hawaii have challenges with stocking what is most commonly requested and needed (with Oahu's drivers). We (Lex Brodie's) actually has one of the largest tire inventories on the island. We put in orders weekly direct from the tire manufacturers to help us keep us with the new tire needs of Oahu's drivers. But, there can be inventory issues with the manufactures, or there can be unexpected runs on popular sizes. Please email us at [email protected] and send us your invoice number and we'll look into your size ASAP! Also, please let us know if you had an appointment and if our team was aware of the tire(s) you were coming in to purchase. Thank you very much in advance for your time to share this information and your patience as we rounded up your tire(s). Sincerely, Scott D Williams 35+ years Lex Brodie's Team Member

- Pearlridge, HI
5
Honolulu, HI

Great customer service! Very helpful and polite people.

5
Honolulu, HI

Needed two tires. Called late Wednesday afternoon, was able to confirm that the tires I needed were available, got an appointment for the next morning at 8. Checked in for my appointment and by 9:30 the work was done. All the times I’ve brought my cars to Lex, I’ve gotten fast and reliable service.

5
Honolulu, HI

The staff at Lex Brodie's Pearlridge are always professional, knowledgeable and caring. They ask questions about the condition of my car to make sure that it kept is top condition, and they will only complete a service if it is necessary. They even provided me with a free loaner vehicle since the work on my car would take several hours. I have been going to this location for almost 10 years.

5
Honolulu, HI

Great quick courteous service! I am always so pleased

5
Honolulu, HI

great service!

1...891011121314...2859
Leave a review
Take a Survey
4.6 STAR AVERAGEVIEW REVIEWS
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
Yelp: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
Yelp: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
5/8/2023
Richard A.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
Yelp: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5

RATED A+ SINCE 2007

VIEW PROFILE
  • Michelin logo
  • BF-goodrich logo
  • Uniroyal logo
  • Toyo logo
  • Bridgestone logo

Aloha, I'm your Virtual
Auto Service & Repair Advisor.

May I assist you? Need a quote?
Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Pearlridge, HI (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.