Gerard and crew at Lex Brodie’s were professional, timely and did an outstanding job on a classic, older vehicle. My 1977 FORD Bronco was having issues with the Brake Master Cylinder - It was literally spewing brake fluid into the underside of the dash and foot pedals. I couldn’t even find a replacement part. I was able to get an online appointment easily, I was kept informed about the work via email and text and Lex Brodie’s had me back on the road the same day. The Bronco now stops on a dime. Thanks again to Gerard and crew in Kaneohe!!!
Excellent and fast!
I took my Highlander in for it's routine green fleet super checkup and as usual check in was fast and easy. I received a text and phone call from the shop because my front and rear brakes were worn to minimum life. Within the last few months the brakes would pulse while traveling down the Likelike Highway. So, I authorized replacement of necessary parts, received my car ahead of schedule and because of the Lifetime warranty for parts and labor not worried about future brake issues.
verry good service
Had my oil/filter change, safety check and tires rotated today. Service advisor said that my rear brakes were worn and needed to be replaced, I agreed to to have it done because I have come to trust the service advisor to give me the straight information and not have work done that is not really needed.
I had a tire pop. I made an appointment to change the tire plus the other side so would be balanced. At the queen street location. Was talked into buying I bought 4 brand new tires , promising a bunch of discounts . Which turned out to be online coupons that we never got. They also told me I should do my brakes . I scheduled that too. Only to be told I had to do the rotars too when I dropped it off for the brakes. This now costing double the original quote again. But here I thought peace of mind had 4 brand new tires and lifetime brand new brakes. Ha ha ha. They laugh at you . My brand new tire pops coming home from work. Not even 2 months old. It pops from inside out. I take it in. They tell me it’s not covered because it’s a 45 series. Something no one told us. I have papers that say I have warranty’s. Receipts. But not good enough I guess. They get to do whatever they feel. Take advantage . Every step of my experience was bullying. I encourage you to never call lex Brodie’s for anything. They have been nothing but con artists. $1,600.00 I spent. And nothing they are willing to do. I’m sure they will tell me the warranty on the other 4 and my lifetime brake are now void because I wouldn’t buy a new tire. I am never going near there again so they can keep their empty promises anyway.
My car took longer than expcted , I am not complaing . the service I recived from your staff there was outstanding, they took very good care of me and my car. my hats off to you and your staf at waipahu. I am going to start telling all my friends and family to seek you shop out.
Friendly, professional, walked in no appointment, done in 2 hours, but the soda machine was empty 😅, very happy with Lux Brodies "Thank YOU very much"👏💥
Aloha, I’m your Virtual Auto Service & Repair Advisor.