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Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Honolulu, HI

great service !!

5
Honolulu, HI

Great service, professional staff and best management staff I've ever dealt with. They went above and beyond each time I've come down here.

Thank you... Very Much! for the wonderful feedback and allowing us to serve you!

- Honolulu, HI
1
Waipahu, HI

I'm not sure if they even deserve 1 star. I set an appointment at this place to have tires replaced. I was there 10 minutes early because it my first time at this place (lexbrodies). No one has said hi to me or even ask if I need help. I have to find my way in this messy place. So after 20 minutes I finally talk to someone about my appointment only to find out that she needs to get someone else to help me. So she Page someone to help me, over and over again. So sadly to say after another 20 minutes no one has come to me so I figure that lexbrodies doesn't want my business at all. So I left since no one want to help me as a first time customer... thus place is a joke!!! Here's one tip to everyone that works there today (04/25/16) SMILE!!! it doesn't hurt.... over all rating: NO STAR!!!

Aloha Mr. Ruel & Thank You... Very Much for the email correspondence. We have mailed a couple gift cards to add to our sincerest of apologies... An Aloha gas card, for the wasted drive and a Lex Brodie's gift card with the hope we can have a chance to serve you again in the future. Just as an fyi, we learned the manager sent two of his sales staff to training on the same day (rather than spreading them out on different days) and the day you visited was a pretty busy day for the store. We will share your experience in our managers meeting to learn from it . Thank You... Very Much! for your understanding and patience. Sincerely, Scott D Williams Executive Director & 29 Year Lex Brodie's Team Member

- Waipahu, HI
4
Kaneohe, HI

I went to the Kaneohe Lex Brodies and had Excellent customer service. I was there for a leak coming from my coolant. There was a misunderstanding but Jarard the Manager who helped me and who worked on my car took care of the situation. I was extremely happy and thankful for him! Along with Tiana who I know was a trainee but did an excellent job in helping me. I left very happy :) Thank You Jarard and Tiana!!

" Thank You... Very Much!" for your review!

- Kaneohe, HI
5
Waipahu, HI

As a first time customer- I came in to get my A/C fixed. Quick, professional & friendly service. Excellent customer service by Lei! I will definitely be back

5
Pearlridge, HI

fast and good quality

5
Pearlridge, HI

I love Lex Brodie's. I have bought many tires from here and have come in regularly for the six month oil change. Recently I had to have my car towed here because it overheated in traffic. They were so accommodating when we showed up ten minutes before closing. They didn't rush me, didn't act as if they were closing, instead they asked if I needed anything and how they could help. They were also so compassionate when calling me to tell me that I probably should get a new car. I had to leave my car there overnight before getting it towed and they were so kind when I came in to tell them I was having it towed instead of fixing it. I cannot say enough about this shop or its employees. They're the best. Lex Brodie's, thank you very much.

5
Waipahu, HI

Quick, professional & super friendly service! Totally upfront on pricing & excellent customer service by Lei! I will definitely be back!

4.5
Waipahu, HI

Your folks are excellent. Very professional and helpful, Pleasure to work with them.

5
Waipahu, HI

Jr and Leimomi were the most professional and knowledgeable people I have had the pleasure of meeting. They assisted with all my need and exceeded them. You have a super star team there. Mahalo Rick

4.6 STAR AVERAGEVIEW REVIEWS
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5

RATED A+ SINCE 2007

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Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Pearlridge, HI (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.