This review is long overdue. I've been doing business with Lex Brodie's since 1995 and specifically with Barney Griggs who's been my Service Manager the entire time at various locations; Waipahu, Aiea, and Queen Street. Those considering doing business with Lex Brodies, and specifically Barney can know from the outset that he is honest and has a genuine concern for the customer, their safety and their wallet. He explains pros and cons on repairs in an easy-to-understand fashion enabling the customer to make an informed decision. On several occasions, over the years, I've stopped by to discuss a vehicle noise or suspected safety issue and received accurate advice; never being charged. Never had a charge for a tire repair... For lengthy, time-consuming repairs, Lex Brodie's has even provided a rental vehicle free of charge. To revive an old Texaco advertisement from years ago: "You can trust your car to the man who wears the 'Star' "... make that a 'Caveman'! (if you're familiar w/Lex's logo). Superb customer support and service!
Wow! What an honor to receive a review like this. Thank you so much for taking the time to share here on Yelp. We appreciate your business and kind words for Barney. Good Stuff!
- Honolulu, HI