On Sunday I went to your Queen Street location, the technician that took care of my problem was off that day. Jim was kind enough to call the Kalihi location and explained my situation to Drew. I went to Kalihi, and was very pleased with the friendly service of the staff. Maile and Drew was very accommodating. This was my first time at Lex Brodie's, will be back. Your staff at both locations went above and beyond .