Honolulu, HI
Appointment was made and the wait was about 2 hrs. Check in personnel was very friendly and helpful. Appreciated a print call back for vehicle pickup.
Aiea, HI ("Pearlridge")
Excellent customer service!! Keep it up!
Kaneohe, HI
Kaneohe Lex's is great. I would give 4.5 stars if possible. Only reason for not giving 5 stars is/was the price, which is probably beyond their control. Jordan and the woman whose name is presently escaping me provided great customer service!
Honolulu, HI
Salesperson ZSC was informative, considerate, and attentive. We appreciate the wonderdul service and will return for our automotive needs. Aloha!
Aiea, HI ("Pearlridge")
Read their mission statement about customer service. In my experience, this is 100% true and how I was treated at Lex Brodie's. Too many businesses just do not understand the concept of customer service. It's good to see it alive and well at Lex Brodie's. Assistant Manager Eddie really took care of us and our needs the day we brought our Ford Explorer in for new tires. Thank you Eddie!
Waipahu, HI
I took my Acura in for 'check your charging system' light. I was helped immediately by Jr & didn't have to wait long to find out it was the actuator that needed replacement. Since it was going to take 3+ hrs and a reasonable $$ to replace, Jr offered me a rental car! Yay no 2 mile walk home-not to mention another to return! Friendly quick service-great customer service by Jr and the 2 girls in the office. This is the norm for this branch-we take both our vehicles for all service & repairs because they are so nice & responsive to their customers.
Honolulu, HI
Had an appointment for an alignment. Very good service and quick. Overall experience was satisfying. Shout out to Han or whoever did the alignment. Thank you guys and will be back again!!! :D
Honolulu, HI
It has not been my year as far as car issues go, but these guys have saved my @$$ on more than one occasion. Most recently it was for a new rim and tire. Maile went above and beyond in taking care of me. Great service!