Aiea, HI ("Pearlridge")
Horrible! Horrible customer service, left my husband waiting at the shop for an entire day when it was supposed to be getting worked on and NO WORK WAS DONE. We had it assessed for a few hours the previous day and got a quote to have work done today. Guess what? No work was done and they came back with an $1100 estimate as opposed to the $200 from yesterday! So my husband was out of work and we were out of our car for a while day only to not have any work done on it. Ridiculous.NEVER GO HERE
Aloha and " Thank You... Very Much!" for your feedback. I / We are very sorry for this frustrating experience. May we ask for your invoice number so we can look into for you? Was your husband offered a loaner car? We will have our VP of Mechanical review what was recommended. Was your vehicle picked up already?
- Aiea, HI ("Pearlridge")