TIRES, BRAKES & AUTO REPAIR

Voted #1 Top Shop in USA!

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Waipahu, HI

Awesome. Fast. Friendly. Honest.

Thank You...Very Much! for allowing us to serve you!

- Waipahu, HI
5
Waipahu, HI

Very pleased with the Lex Brodie experience. I initially asked for a quote for 4 tires via their website, and Joe from virtual sales was awesome. I'm one of those that asks tons of questions before making a decision to buy anything, and Joe answered every question I had promptly and completely.My time at Lex Brodie Waipahu was great too. The staff was friendly, and eager to help. The waiting room was spacious, plenty of free coffee, and as a bonus they offer free wi-fi. It really helps pass the time, and I don't know why all places where you have to wait for long periods don't offer free wi-fi.As for quality of service and products, I am very pleased. I got a wheel alignment done, and they told me that they guarantee it for 6 months. Furthermore, I was told to bring the car back after 5.5 months so I can get a free alignment in case anything goes misaligned, and I'll definitely do that.I will definitely come back in the future.

"TY...VM!" for the kind feedback! We are very happy you approved of our new on-line tire quoting and auto service assistance program. We have a team that monitor and urgently respond when we are contacted via e-mail. We are able to help sort out the options and help give the information that'll help our customers make a knowledge based decision. "TY...VM!" one more and look forward to the next time we can be of service. Sincerely, Scott

- Waipahu, HI
5
Waipahu, HI

Very pleased with the Lex Brodie experience. I initially asked for a quote for 4 tires via their website, and Joe from virtual sales was awesome. I'm one of those that asks tons of questions before making a decision to buy anything, and Joe answered every question I had promptly and completely.My time at Lex Brodie Waipahu was great too. The staff was friendly, and eager to help. The waiting room was spacious, plenty of free coffee, and as a bonus they offer free wi-fi. It really helps pass the time, and I don't know why all places where you have to wait for long periods don't offer free wi-fi.As for quality of service and products, I am very pleased. I got a wheel alignment done, and they told me that they guarantee it for 6 months. Furthermore, I was told to bring the car back after 5.5 months so I can get a free alignment in case anything goes misaligned, and I'll definitely do that.I will definitely come back in the future.

"TY...VM!" for the kind feedback! We are very happy you approved of our new on-line tire quoting and auto service assistance program. We have a team that monitor and urgently respond when we are contacted via e-mail. We are able to help sort out the options and help give the information that'll help our customers make a knowledge based decision. "TY...VM!" one more and look forward to the next time we can be of service. Sincerely, Scott

- Waipahu, HI
5
Pearlridge, HI

We recently noticed a vibrating feeling on the brakes of my moms car. Not knowing what to do I called the last company that she had taken her car to. I spoke with Barney, who is the manager at this location. He told me right away to bring in the car and they would check it out. When we for there it was extremely crowded and Barney still Was able to assist us and take it for a test drive to figure out what the problem was. When he had gotten back he mentioned it's the anti-lock brake system doing its job while driving on the hill. It's probably also because the car has not been driven in over a year! Anyhow, we decided to get a safety check along with an oil change. We are extremely pleased with the service that we received from the manager and will continue to visit this lex Brodie's location.

"TY...VM!" for the kind feedback! We will share with our team and reward them with our "Caveman Currency" an employee reward program based on the amount of "Rock Star" and "You Rock" awards. We truly value all of our customer's feedback and we are happy you allowed us to serve you. And we look forward to the next time we can be of service. Sincerely, Scott

- Pearlridge, HI
5
Pearlridge, HI

We recently noticed a vibrating feeling on the brakes of my moms car. Not knowing what to do I called the last company that she had taken her car to. I spoke with Barney, who is the manager at this location. He told me right away to bring in the car and they would check it out. When we for there it was extremely crowded and Barney still Was able to assist us and take it for a test drive to figure out what the problem was. When he had gotten back he mentioned it's the anti-lock brake system doing its job while driving on the hill. It's probably also because the car has not been driven in over a year! Anyhow, we decided to get a safety check along with an oil change. We are extremely pleased with the service that we received from the manager and will continue to visit this lex Brodie's location.

"TY...VM!" for the kind feedback! We will share with our team and reward them with our "Caveman Currency" an employee reward program based on the amount of "Rock Star" and "You Rock" awards. We truly value all of our customer's feedback and we are happy you allowed us to serve you. And we look forward to the next time we can be of service. Sincerely, Scott

- Pearlridge, HI
4
Kaneohe, HI

Great customer service and honest technicians. I've had my 2 cars serviced here and received great service every time. Only draw back is that there can be a really long wait time if you bring in your car in w/o an appointment. There may be a bit of a wait even with one. Best to have appt and drop your car off, otherwise you can burn time at Koa Pancake House or at the Windward mall.

"TY...VM!" for the kind feedback! We will share with our team. We truly value all of our customer's feedback and we are happy you allowed us to serve you. And we look forward to the next time we can be of service. Sincerely, Scott

- Kaneohe, HI
4
Kaneohe, HI

Great customer service and honest technicians. I've had my 2 cars serviced here and received great service every time. Only draw back is that there can be a really long wait time if you bring in your car in w/o an appointment. There may be a bit of a wait even with one. Best to have appt and drop your car off, otherwise you can burn time at Koa Pancake House or at the Windward mall.

"TY...VM!" for the kind feedback! We will share with our team. We truly value all of our customer's feedback and we are happy you allowed us to serve you. And we look forward to the next time we can be of service. Sincerely, Scott

- Kaneohe, HI
4
Honolulu, HI

Thank You... Very Much for your feedback.

- Honolulu, HI
1
Honolulu, HI

Thank You... Very Much for your feedback.

- Honolulu, HI
3
Kalihi, HI

TY...VM!

- Kalihi, HI
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