TIRES, BRAKES & AUTO REPAIR

Voted #1 Top Shop in USA!
BBB | Lex Brodie's

A+ Rated

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Honolulu, HI

The service and price were exceptional. Vachelle was outstandingly professional. The only negative aspect was the attempt to upsell me on mechanical repairs which seriously detracted from an otherwise quite professional experience.

4
Kaneohe, HI

I took my car in yesterday to get some new break pads. I didn't hear any squeaking coming from my car, but since I'm almost at 100k miles, and I've, literally, driven this car across the country, I just felt like it was time. There was also a coupon on the website, and I like coupons! So, made the appt online, got a confirmation to bring it in at the time I specified. I arrive and tell the guy that I'm there for some new break pads. He was sorta condescending initially telling me that he has to measure the break pads and rotors and if those have wear then that's gonna cost me extra...honestly, I was getting the impression I was about to be screwed over. I handed my keys over and was told I'd receive a call when my estimate was ready. Well, I had just enough time to go get a coffee when I got the call that I only needed back breaks (I have an AWD) and the rotors and a break flush. Um, okay, that sounds about right. Hey, at least it wasn't all 4, right? I was wrong about the being screwed over feeling, and I'm glad I was. After a few hours I got another call that my car was ready to be picked up. I headed over, paid for the service and everything was ready to go. Thanks, LexBrodie. I appreciate your honest service & the very timely manner.

"Thank You...Very Much!" for the very nice feedback and for allowing us to serve you. One of our Customer Bill of Rights is to never recommend something that is not needed. It's so important to us that we don't give sales commissions or pay our techs by "Flat Rate" which essentially means our team has no incentive to over-sell. We truly appreciate your feedback and that you chose us. Take care, sincerely, Scott D Williams President

- Kaneohe, HI
5
Waipahu, HI

Brah, dis guys da one to go. My car stay dropped to the earth. I shit you not, I went to 5 different places to get my tires aligned cuz my negative camber was making my tires bald, look like the mr clean guys head in the dish wash commercial. All the other shops couldn't get my car on the rack cuz I stay hellaflush. They went look at my tires and said could order new ones. Den was like, shooots braaah, I like! Den told me come back in tree dayz, I came back, went change my tires, did my alignment, gave me one free air freshna. Now can pick up da sweet wahines in my jdm, pinoy car wid da forrest smell airfreshna! Would come back again and tell all muh boys come here! Cheeeee

"Thank You...Very Much!" for the great feedback. We will pass it along to our team. Take care. Sincerely, Scott D Williams President

- Waipahu, HI
4
Kaneohe, HI

I took my car in yesterday to get some new break pads. I didn't hear any squeaking coming from my car, but since I'm almost at 100k miles, and I've, literally, driven this car across the country, I just felt like it was time. There was also a coupon on the website, and I like coupons! So, made the appt online, got a confirmation to bring it in at the time I specified. I arrive and tell the guy that I'm there for some new break pads. He was sorta condescending initially telling me that he has to measure the break pads and rotors and if those have wear then that's gonna cost me extra...honestly, I was getting the impression I was about to be screwed over. I handed my keys over and was told I'd receive a call when my estimate was ready. Well, I had just enough time to go get a coffee when I got the call that I only needed back breaks (I have an AWD) and the rotors and a break flush. Um, okay, that sounds about right. Hey, at least it wasn't all 4, right? I was wrong about the being screwed over feeling, and I'm glad I was. After a few hours I got another call that my car was ready to be picked up. I headed over, paid for the service and everything was ready to go. Thanks, LexBrodie. I appreciate your honest service & the very timely manner.

"Thank You...Very Much!" for the very nice feedback and for allowing us to serve you. One of our Customer Bill of Rights is to never recommend something that is not needed. It's so important to us that we don't give sales commissions or pay our techs by "Flat Rate" which essentially means our team has no incentive to over-sell. We truly appreciate your feedback and that you chose us. Take care, sincerely, Scott D Williams President

- Kaneohe, HI
5
Waipahu, HI

Brah, dis guys da one to go. My car stay dropped to the earth. I shit you not, I went to 5 different places to get my tires aligned cuz my negative camber was making my tires bald, look like the mr clean guys head in the dish wash commercial. All the other shops couldn't get my car on the rack cuz I stay hellaflush. They went look at my tires and said could order new ones. Den was like, shooots braaah, I like! Den told me come back in tree dayz, I came back, went change my tires, did my alignment, gave me one free air freshna. Now can pick up da sweet wahines in my jdm, pinoy car wid da forrest smell airfreshna! Would come back again and tell all muh boys come here! Cheeeee

"Thank You...Very Much!" for the great feedback. We will pass it along to our team. Take care. Sincerely, Scott D Williams President

- Waipahu, HI
5
Honolulu, HI

Service was great. Thank you!

5
Honolulu, HI

Friendly staff and professional service when taking my truck in for wheel and alignment inspection.

4.5
Honolulu, HI

The place was quite easy to find and very big. Sales staff Jim helped me on my first visit. He was very nice and professional, my car got fixed within one day and price was a bit high on computer diagnoses ($145) but reasonable for oil change. Will definitely come back again for next oil change (less than $60).

5
Kalihi, HI

prompt service!

4.5
Honolulu, HI

I find the staff at Lex Brodies in Honolulu to be very proficient, professional and courteous. The work done on my car is always accurate and timely. Rachel happens to be my favorite worker there, as she always makes sure I am comfortable while waiting for my car. Everyone is very friendly and helpful. It is a pleasure to bring my car in for maintenance at Lex Brodies.

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