GREAT CUSTOMER RELATIONS. EFFICIENT

Jack Belford helped me during my visit today, and was so wonderful! Before moving to Hawaii, my dad was my mechanic, so I have a high bar for customer service. Jack helped me out right away. Walked out to my car with me to discuss what I was bringing it in for, inspected the car WITH me, and then discussed what would be the most cost effective option. They got it in right away. (There is a Biki rental station right around the corner, so I rented a bike and walked thru Kakaako while waiting) They called me when it was ready, I only waited about 5 minutes after arriving, and was on my way! The only thing that could have made this experience better, is if there would have been a final inspection of the car with me as well. Thanks for your help today, and awesome customer service!

Thanks. Kevin for helping us make our transaction smooth with no stress. Great service and repair! Keep up the good work!

Office and sales staff very friendly and helpful. Waiting area is clean and comfortable which makes waiting a pleasant experience. Tires are fairly priced and technicians seem to know what they are doing. I have visited for warrant issues in the past and have had no problems with their quality and efficiency in handling my problems.

They were very good in informing me with the problems that my car had although I went in only for new tires.

Great! They were fast and efficient. Very friendly and courteous!

Vachelle and her team were terrific! From beginning to end, they did a fine job in replacing my four tires! I would definitely return to have it done again in the future, Mahalo!

Always on point technician on any repairs I request. I actually recommend some friends to pay visit on any service needed.

Had to get a safety check before the end of the month checked with military bases and all safety checks could be scheduled BUT three weeks wait.... what was that all about??Got mine done in an hour at Lex Brodie's with really excellent service. I intend to take brake and tire business there after the excellent experience. Sales person was "KBA" but he was great and helped me with many maintenance questions. Really Super Job!!

My first time going here needed a front end alignment recommended by my regular mechanic. Folks were amazingly responsive, Jim was my mechanic and was attentive to the work I needed done. When I got back after having lunch, they found that the alignment was fine so they didn't charge me anything - rare to see a business that doesn't try to tack things on but instead really considers keeping the customer happy by giving them only what they asked for - no more. A great job of service and technical expertise. I am a believer now!