Waipahu, HI
Been going to Lex Brodies for years and never had an issue. Most recently a worker at Autozone (when we took the car in for a low battery) tested the battery and said the alternator was bad. So we took it to Lex Brodies who did a full workup on the battery, alternator, starter, etc. Turns out, they found nothing wrong and told us we could come and pick up the vehicle. I received the invoice after all that work and my charge was $0.00. They refused to take even a diagnostic fee. Not sure if that's how you make money, but it's definitely how you get return customers!