I dunno why I came here again.....maybe it was the hope that the last experience would be a one-off.....nope it wasn't. 5.5 hr wait (yes I realize I was a walk-in but c'mon!).....867 bucks on 4 new tires and a balance...and nobody came in the waiting room and informed anybody that there was trouble with the balancing machine and they had to call the techs in to fix it. (At least that's what I was told) These things happen....and I do understand....but tell your customers what's going on in the waiting room....I would have left the car, gone to Ala Moana and killed time there or somewhere else. Your waiting room isn't that great and how much Local sports TV can one actually watch without wanting to stick one's head in a vice grip? Costco.....your in.....Lex Brodie...your out.
The staff at Lex Brodie's are extremely friendly and professional. I have been using Lex Brodie's as my preferred automotive caretaker because I know the team is honest and sincere. They always do what is best for the customer. I thank you very much!
Vachelle and the crew at the Kalihi location did a great job repairing my tire! Thank you for saving the day!
Great service! They always look out for things my truck needs. Appointments available at the times I need them. Need to improve on waiting time estimates, but I can tolerate that.
Great experience from beginning to end. Work completed within time specified.
I was very happy with the service I received from Lex Brodies. I checked in for a break change and within 10 minutes, they were working on my truck. Jack and the rest of the staff were very friendly, informative and professional. Definitely go check them out.
I came here to fix my alignment. I called them to book an appointment and was able to book an appointment in the afternoon during the same day! The staff was really nice and explained everything to me in terms I can understand. It only costed $150 to repair my alignment and that came with a 2 year warranty. I also asked them to check my AC and the diagnostic test was only $90! I thought that was a great deal knowing at another place would have charged me $150 for a diagnostic test. I was able to get a sheet printed out to show me what my cost would to fix everything. They also offer a military discount which is always a plus when I'm trying to save money. I would defiantly come back to this location to fix my car.
Look no further, best tire shop hands down. The great customer service provided by Junior and his team made it a quick transaction. I decided to go with Lex Brodie's because I needed to change all 4 tires. I arrived at 7am and left at 8:30 am. Junior also price matched my tires to cosco rate. I saved over $374.00. I highly recommended Lex Brodies Waipahu
The Team was AWESOME. We need a wheel alignment and I called for an appt. Got one the same day. Went in and Jack was very helpful! We sat and waited in a nice AC room( too cool my husband fell asleep)lol. It was done in 30 minutes and then the manager told us "no charge" because we didn't do anything the wheels were okay by the numbers. Note they could changed a number by .02 and charged us by they were honest. I am sold and a customer for life. The integrity behind these guys and the brand I hope you are very proud of these guys because I am! It's very hard to find honesty and integrity in a business now days and you have it!
Convenient location and hours. Facility open on state holidays.