TIRES, BRAKES & AUTO REPAIR

Prompt, courteous, and always professional.

I’ve been a regular customer for years, but yesterday was the worst customer service I’ve ever received. Long story short the supervisor or whatever he is was totally rude to me, I almost can say that there were some sexist attitude and just down right rude- towards me. I’m a regular customer there and usually the guys are really nice and cordial. I think his name is Kyle? He tried all excuses not to service my car, but I was consistent. I will never go there again as long as he’s there Lima

Dropped off car in the morning for a safety check and repairs-as always, friendly and accommodating staff. Have used Lex Brodie for many years and was never disappointed.

As usual, honest and good service. I started taking our vehicles to Kaneohe Lex Brodies years ago and still make the drive into Kaneohe even after moving to town. I usually like to deal with Kyle; he is very friendly and honest, doesn't try to make me spend more money than necessary. He presents the facts and doesn't pressure. They also price match, so that's a plus. Will continue making the drive over to Kaneohe.

Whenever there's an issue, I'll take to Lex Brodie's. People are nice, knowledgeable and honest. I'd rather pay an honest person a few more dollars than try and go cheap with someone else. They carry on the tradition of Lex Brodie and I for one, am glad and will continue to patronage them.

Great customer service, quick turn around and always willing to price match.

Prompt scheduling of an appointment (same morning) made it easy for me to stop in and get a tire balanced and an alignment check. It would be easy to sell a customer an alignment if they come in with a front tire out if balance, but they balanced my tires for a very reasonable price and informed me my alignment was fine. The military discount was appreciated as well. I'll be back. Thank you.......very much!

They broke my tire pressure sensor. Also had tires rotated without 2 tire pressure caps put back on and tires were deflated to 15 psi.

excellent service

Required to replace 4 tires due to safety issue. However, they never replaced, changed or checked my spare tire. Why is that? Now I am stucked with an old one. They should have replaced it with one of the tires they replaced if the spare tire is also bad. What do you think?