TIRES, BRAKES & AUTO REPAIR

Voted #1 Top Shop in USA!
BBB | Lex Brodie's

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Pearlridge, HI

Took my 13 year old car in for an annual safety inspection. From my entrance to my exit customer service was excellent. I was acknowledged with a greeting by not just one, but two service employees. They called me within 1 hour to let me know my inspection was complete. As I picked up my car one of the mechanics even came out to tell my about a potential problem. He asked my some questions about my driving habits. What impressed me the most was that he DIDN'T try sell me a service. As the mechanic attempted to bring my car to the front entrance he had a problem getting my transmission(manual) in reverse, so they offered to check to see what the problem. A while later, the mechanic returned my key and told me they had fixed the problem and DIDN'T EVEN CHARGE me for the service. Other shops would be charging for assessing the problem and for the fix. Lex Brodies you've won my business and I've already reccomened Lex Brodies to others.

5
Honolulu, HI

The staff was very courteous and friendly as always. They called as soon as they knew that my car was ready for pick up.

4
Kaneohe, HI

Excellent customer service. Staff very knowledgable. Good training program? Transportation to and from home very prompt and convenient. Went in for tires and safety check. Found out brake pads worn out. Could have saved some money if rotor resurfacing was available and I didn't have to buy new rotors. But, I purchased the $99 lifetime brake option. I shouldn't have to worry about any future repair or replacement costs.

5
Kaneohe, HI

I have been a cutomer for 40 years. I have always gone there for tires. This time they discovered a brake problem I did not know about and saved me big experiences in repairs. My mechanic was a woman and very smart and showed me the problems. I was really impressed by her. She gets a Gold Star!

4.5
Kalihi, HI

good custoner service. vehicle completed as promised.

4.5
Honolulu, HI

My car wouldn't start. It was late but i wanted to tow the car to Lex Brodie's. I called and Mandy said that although they were closing before they could get there, she would be there after hours to help me out. They handled the delivery very well, fixed the car (a new starter) the next day, and i was a happy man again. Thanks for the great attention and service.

5
Honolulu, HI

Came in to get tire repaired due to screw lodged in tread. Technician found bubble on sidewall and i left with two new tires at a great price. I had excellent service and the staff were courteous and professional. Repair work was completed quickly and expertly.

5
Honolulu, HI

This was the first time I visited Lex Brodie's, and I only went because Costco did not have the tires I needed. It was such a great experience that I will never purchase tires anywhere else. All of the staff was courteous and professional, and they treated me the way a customer should be treated: I felt like they really cared and appreciated my business (I was not just another number). When it was determined my alignment could not be completed because of damaged parts, the employees doing the work brought me under the car and showed me the problem. They pointed out damaged parts and actually explained what needed to be done. I was scheduled to have some work done on my vehicle at the dealership, but after the most-satisfying service I received, I plan on having all the work done at Lex's. I saw “the light” and am now a customer for life. Thanks to a wonderful group of workers for keeping “the light" shining. I know Mr. Brodie is proud. [Invoice #1033597]

5
Honolulu, HI

Went in to get a tire repaired due to a screw lodged in the tread. In the repair process the technician noticed a bubble on the inside sidewall and notified me. I inquired about a replacement and they gave me a great deal on 19 inch tires they had in stock. The staff is courteous and professional. If you need tire repair or new tires, Lex Brodies is the place to go.

5
Pearlridge, HI

I brought in my parent's Toyota Camry for tires which in dire need of being replaced and let me tell you... I was impressed with the level of professionalism, friendliness and timeliness delivered. I currently live in Las Vegas and for those who are familiar with Discount Tires in Nevada or Arizona, the level of service at Lex Brodie's is up there plus Lex Brodie's offers wheel alignment and brake services and more. So if you are new to the islands and are in need of tires which are reasonable, here is a place you can check out!

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