TIRES, BRAKES & AUTO REPAIR

Voted #1 Top Shop in USA!
BBB | Lex Brodie's

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Honolulu, HI

Lub, oil change and safety check on '09 Ford Focus. easily scheduled, work excellent, timely. This continues the 30plus years I have been a satisfied customer. Lex Brodies is family to me.

5
Honolulu, HI

Aloha, I wanted to tell you what FANTASTIC service I received yesterday. When I got home from work, I saw a nail sticking out of my tire. I immediately drove to Lex Brodie's Kaneohe for help not realizing what time it was. After discussing with Zack about making an appointment for tomorrow, I was concerned if my tire would hold up until then. Zack saw my concern and was going to check my tire to see if it was ok, then Idip came to the rescue! He took my keys and said he would take care of it. He fixed my tire in 15 minutes! I can't express how grateful I am to Idip and Zack. They went above and beyond the call of duty to help me. I hope you appreciate what a GREAT team you have in Kaneohe, I know I do. Thank You... Very Much!

4
Pearlridge, HI

My Toyota Camry needed a tire repair as it had a nail in it. I called this location and they said it would be around a 40 minute wait. The price was good, only $21 and less expensive than Sears. I added in an oil change and they also had a good price for this, for $52, you get synthetic oil. Some other places I've gone to charge you $44 (final price) for regular oil. The reps were courteous and helpful and I liked the waiting room. I would definitely go back there again. The only problem is when I added on the oil change, it took a lot longer, two hours and 15 minutes. In retrospect, I should have asked how much longer it was going to take to add on the oil change. Overall though, great service and friendly employees!

"TY...VM!" for choosing us and allowing us to serve you. We appreciate your wonderful feedback. We look forward to serving you again in the future! Sincerely, Scott D Williams

- Pearlridge, HI
4
Pearlridge, HI

My Toyota Camry needed a tire repair as it had a nail in it. I called this location and they said it would be around a 40 minute wait. The price was good, only $21 and less expensive than Sears. I added in an oil change and they also had a good price for this, for $52, you get synthetic oil. Some other places I've gone to charge you $44 (final price) for regular oil. The reps were courteous and helpful and I liked the waiting room. I would definitely go back there again. The only problem is when I added on the oil change, it took a lot longer, two hours and 15 minutes. In retrospect, I should have asked how much longer it was going to take to add on the oil change. Overall though, great service and friendly employees!

"TY...VM!" for choosing us and allowing us to serve you. We appreciate your wonderful feedback. We look forward to serving you again in the future! Sincerely, Scott D Williams

- Pearlridge, HI
5
Pearlridge, HI

I am writing this on behalf of my husband who is not the type to Yelp, shame on him, but was so impressed with his experiences that he asked me too. He needed new shoes for his pet Vette and called several places for comparative pricing and lead time. Seems the best place for the two different size front and back tires, Michelins, was Lex Brody! My husband is a bit of a snob and expected the worst but he was so impressed with the service he is telling everyone. They did a front and back alignment, cut off a tire lock that he didn't have a key for...or forgot what he did with the key, replaced the lug nuts, mounted and balanced four new tires and because of a parts delay the drove him home. To top it off they picked him up when the car was done IN THE SAME DAY. The additional work pricing was nominal and he is not only a happy camper but a very satisfied customer. A customer who his spreading is experience by good WOM.

"Thank You... Very Much!" for your great feedback. We'll share it with the team. We do understand that visiting a tire and auto repair shop isn't anyone's highlight of the day, so we do our best to make the experience a positive one. An experience where you walk away saying "Wow!" that was easy. We look forward to serving you again in the future! Sincerely, Scott D. Williams

- Pearlridge, HI
5
Pearlridge, HI

I am writing this on behalf of my husband who is not the type to Yelp, shame on him, but was so impressed with his experiences that he asked me too. He needed new shoes for his pet Vette and called several places for comparative pricing and lead time. Seems the best place for the two different size front and back tires, Michelins, was Lex Brody! My husband is a bit of a snob and expected the worst but he was so impressed with the service he is telling everyone. They did a front and back alignment, cut off a tire lock that he didn't have a key for...or forgot what he did with the key, replaced the lug nuts, mounted and balanced four new tires and because of a parts delay the drove him home. To top it off they picked him up when the car was done IN THE SAME DAY. The additional work pricing was nominal and he is not only a happy camper but a very satisfied customer. A customer who his spreading is experience by good WOM.

"Thank You... Very Much!" for your great feedback. We'll share it with the team. We do understand that visiting a tire and auto repair shop isn't anyone's highlight of the day, so we do our best to make the experience a positive one. An experience where you walk away saying "Wow!" that was easy. We look forward to serving you again in the future! Sincerely, Scott D. Williams

- Pearlridge, HI
5
Kalihi, HI

Just about everything you could ask for in an auto service garage. My truck came in with a worn out master cylinder in the clutch. It wasn't working at all so I had to have it towed to Lex Brodie's with no prior appointment. I got there a couple hours prior to them closing, but they brought my truck in, got the part that same day, and finished working on it the next business day. So, fast turnaround and it's been working great. Customer service was excellent. Myli (sp?) at the front was very friendly and helpful. She gave me all time/cost estimates right up front and explained everything that was going on the bill. The mechanics had noticed a problem with my truck's CV joints which she passed on to me. She gave me a cost estimate for that, and said they could either work on it now, or at a later time depending on what I prefer. This is a refreshing difference from some places I've been who either don't make such recommendations, or do them and add them to the bill even if you don't ask for it. All in all, I have no complaints about this place. Good location, excellent service and reasonable prices. Highly recommend going here.

"Thank You... Very Much!" for the very kind feedback! We'll pass it along to our team. And we'll send a special "TY...VM!" along to Maile. We look forward to serving you again in the future. Sincerely, Scott D Williams President

- Kalihi, HI
5
Kalihi, HI

Just about everything you could ask for in an auto service garage. My truck came in with a worn out master cylinder in the clutch. It wasn't working at all so I had to have it towed to Lex Brodie's with no prior appointment. I got there a couple hours prior to them closing, but they brought my truck in, got the part that same day, and finished working on it the next business day. So, fast turnaround and it's been working great. Customer service was excellent. Myli (sp?) at the front was very friendly and helpful. She gave me all time/cost estimates right up front and explained everything that was going on the bill. The mechanics had noticed a problem with my truck's CV joints which she passed on to me. She gave me a cost estimate for that, and said they could either work on it now, or at a later time depending on what I prefer. This is a refreshing difference from some places I've been who either don't make such recommendations, or do them and add them to the bill even if you don't ask for it. All in all, I have no complaints about this place. Good location, excellent service and reasonable prices. Highly recommend going here.

"Thank You... Very Much!" for the very kind feedback! We'll pass it along to our team. And we'll send a special "TY...VM!" along to Maile. We look forward to serving you again in the future. Sincerely, Scott D Williams President

- Kalihi, HI
4
Honolulu, HI

I bought tires from Lex Brodies a while back and maybe forgot I bought them there? Not even sure if they were the same tires. Anyhow, I took my car there after another company said they could not plug the hole in my tire. Lex Brodies fixed without question and that was 2 months ago, also they did not charge me, since I had purchased tires from there before. Saved me $100 or so for new tire. Thank you!I would probably give 5 stars, but they are so busy sometimes you're better off leaving your car or coming back the next day, so can be a little hassle if you need something done quick.But there is a reason they are busy and have been around for so long. Customer service. Other companies visit and take notes.

"Thank You... Very Much!" for the kind feedback. "TY...VM!" for allowing us to serve you! Please note, making appointments ahead of time really help with reducing waiting times. We look forward to serving you again in the future. Sincerely, Scott D Williams President"

- Honolulu, HI
4
Honolulu, HI

I bought tires from Lex Brodies a while back and maybe forgot I bought them there? Not even sure if they were the same tires. Anyhow, I took my car there after another company said they could not plug the hole in my tire. Lex Brodies fixed without question and that was 2 months ago, also they did not charge me, since I had purchased tires from there before. Saved me $100 or so for new tire. Thank you!I would probably give 5 stars, but they are so busy sometimes you're better off leaving your car or coming back the next day, so can be a little hassle if you need something done quick.But there is a reason they are busy and have been around for so long. Customer service. Other companies visit and take notes.

"Thank You... Very Much!" for the kind feedback. "TY...VM!" for allowing us to serve you! Please note, making appointments ahead of time really help with reducing waiting times. We look forward to serving you again in the future. Sincerely, Scott D Williams President"

- Honolulu, HI
Free Financing - 6 months | Lex Brodie's

Aloha, I’m your Virtual
Auto Service & Repair Advisor.

May I assist you? Need a quote?
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Honolulu, HI (808) 536-9381, Kalihi, HI (808) 841-6040, Pearlridge, HI (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 For Assistance.