Honolulu, HI
Steering wheel was not aligned to wheels, so although the car tracks straight(wheels are aligned, no pull under braking) the steering wheel is not a 12 'oclock when on a level road. My car is new and has no accidents so this is not a vehicle issue. I think the tech did not make the steering wheel level prior to alignment when the car went on the rack. I had to go find someone and offer to pay for the service because the vehicle's alignment was finished, yet I was left waiting in the waiting room. In the past Lex Brodie's has had good service, I guess they were having an off day when I went.