when i made my appointment i told them i needed to be out by certain time since i had a doctor's appointment. i also stress it when i came in this morning. My deadline came and went. i went to check to see if my car was done and i saw it parked right in front of the store, For how long i don't know but i went to the cashier to inquiry why i was told my car was done. he had no excuse other to say that i needed to leave by 10:30 and it was already 10:50. "Don't worry, i'll get you out as soon as i can." Too late, i was already late for my Doctor's appointment. which i had to cancel. i'll think twice before i make another appointment with Lex Brodie.