I give them five thumbs up

Great service from Zach. Friendly, patient, informative on the added repairs needed for our vehicle. Great location and ease of drop off and pick up. Thank you, indeed!!

Very dependable service--worked me in quick and professional

Needed to have my tire fixed for a screw that punctured the wall. Took it in as a walk in and had it fixed within a few hours. Thanks!

I probably would have rated Kaneohe Lex Brodies at 5-stars for their actual work performed on my 2007 Mustang GT (Invoice #3030084) on Friday, October 10, 2014 were it not for the fact that one or more of their employees had driven my vehicle enough to cause my gasoline gauge to register Empty when I picked it up in the evening and with an alert I only had 17 miles of gasoline remaining. I had dropped it off with 1/4 tank of gas remaining. The reason for driving my vehicle was to "test drive" it, ostensibly to ascertain the issue with my brakes and power steering. However, while driving my wife's car on Kahekili Highway towards Laie at approximately 4:03 pm, I looked in my rear-view mirror and I observed a mechanic behind the wheel of my car talking on his cell phone (not legal nor wise) and my granddaughter and I saw him change lanes and turn right on Kahuhipa Street so I had assumed he was headed back to the shop. After I got home and waited until just after 4:30pm I contacted the shop and asked for the status of my vehicle. I was told it was out being test-driven. I responded that I had seen my car on the road over a 1/2 hour before and I expressed my opinion that I believed that he was joy-riding since a test drive doesn't need to take over 1/2 hour. He called within a few minutes and told me the car was back but they still needed to perform an alignment and that they should be completed by 5:30pm. I had my wife drop me off and I picked up my car shortly before 5:30pm. When I got in my car I noted that my car was down to a gallon or less remaining. Two other things. First I didn't ask for a 2-year alignment ($149) doesn't Lex Brodie offer a single alignment service for substantially less? Second, I had a Hawaii Vehicle Inspection performed at that same location on 12/06/2013 (Invoice 3020784). However,the motor vehicle computer files indicate my vehicle's safety inspection has expired. In other words, there is an issue between your shop "sending" the information and the motor vehicle "receiving" the information. I asked Eddie if he couldn't resend the info and told me he could not and suggested I contact the city and county. I replied that I already knew the only credible "fix" would be that I would have to go down and stand in line and be inconvenienced because of a glitch between your shops computer and the motor vehicle computer. Very frustrating.

Nothing but good customer service from making an appointment to getting the service you need in a timely fashion. Incredibly awesome friendly environment and great deals. A plus on supporting military service members. Overall the best experience yet.

My visit was awesome! I went in to get a tire patched and for a safety inspection without an appointment and didn't wait very long at all. They also went ahead and changed my brake light without asking which was great. Anytime I have an issue, they're quick to fix it and make it super easy. I never feel like I am taken advantage of and the staff is really helpful.

My anticipated expenditure for a radiator was very unnerving but the personnel at Lex Brodie's Kalihi was very thorough and professional in explaining the problem and solution. They made my visit much more pleasant. Thanks Lex Brodie's !

Whenever the vehicles in our family have any tire needs, without hesitation, we head to Lex Brodie's, where customer service and repairs are always top notch. The staff there are always friendly, attentive, honest, and professional, and as customers, we feel reassured that our cars' needs will be taken care of. Lex Brodie's delivers with the aloha spirit, 100% of the time.

For my recent flat tire repair, the customer service rep (VH) was great and the repair was done within 2 hours! And my tires got the "tire treatment". Wow!!! I was really impressed. Thanks Lex Brodie's!!!