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Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Honolulu, HI

So convenient and fast service. They found a screw in the tire causing a slow air leak and fixed it fast without charge. I'm glad i bought my tires from Lex Brodie's. Mahalo.

4
Honolulu, HI

I do trust the care I get here for my old car Appreciate the AAA discount too.I know they are busy but waiting in the heat for almost 3 hours to have my battery charged was too much.

4.5
Pearlridge, HI

No complaints. Made appt to have tires installed on new wheels. Wasn't oversold on new tires or things I didn't need and the job was completed in a reasonable amount of time. Thanks

5
Honolulu, HI

Great customer service, both on the phone and in person! They gave me an accurate quote for my new tires and safety inspection over the phone so that there were no surprises when it came time to pay. Cheaper than the other places and much more patient and kind. I will return!

5
Honolulu, HI

Awesome service from friendly and knowledgeable staff! Had my size tire in stock and no special order required. I'll be back!!!-)

5
Honolulu, HI

Came to buy a tire as Servco Lexus said I needed new rear tires or they would not pass my car for a safety check. Manager Jim inspected all tires, which I previously bought from Lex Broadie. Said all tires good. Surprised, I asked if Jim would pass me on a safety check and he said yes, and Jim did inspection and gave me new safety sticker and papers. Jim called some employees to show them the adequate condition of my tires, explaining Lexus wanted to sell me new rear tires. Jim then took pictures with his iPad. Lex Broadie can be trusted.

5
Honolulu, HI

Excellent service from this LexBrodie's location! My BMW 550i got flat beded in because I managed to pop not one, but two tires on the highway. I was in a hurry and was running late. The service writer was understanding and nice and said they could get it done in about 30 minutes. The shop was jam packed that morning. Sure enough, I get a call about 30 minutes later saying my car was ready. They even took $50 off my invoice total. I really appreciate their efforts and customer service.

4.5
Pearlridge, HI

Everyone was very helpful and pleasant. Thank you. One note to the person that drove the car to the parking space before pickup - you moved the seat up so close to the steering wheel that I couldn't get in to the car to start the engine. If you must move it up -please move it back to the original position when you are done.

5
Honolulu, HI

Invoice #1089819 -- Great service. I called at about 8:00 a.m. to see if my car could be serviced for a flat tire and oil change that same day. The representative said to come on down. I brought my car in and later, before the end of that day, I received a call that service on my car was done. A nail caused the flat tire. Everything went so smoothly and fairly quickly - I was in and out! All the Lex Brodie employees were wonderful and attentive to my needs. Thanks so much.

5
Waipahu, HI

Flat tires are not a planned for happening! I received courteous, speedy service from Lex Brodie's Waipahu when I popped in with a crippled tire! I was able to go on to my scheduled appointments. Thank you, Lex Brodie!!!

4.6 STAR AVERAGEVIEW REVIEWS
Yelp Review: I needed to change all 4 of my tires. I usually go to Costco because its less expensive. BUT because there is always such a long wait at Costco, I decided to go to Lex Brodie. Great decision. Customer service is first rate here and it ended up being less than Costco. It was fast!
6/11/2023
Jay. Y.
5
Google Review :I really like this place! It's super convenient and I have consistently been able to get great same day service. Jordan in particular is extremely professional, friendly, fast and somehow keeps up with what's going on with my vehicles in between services
6/28/2023
Parks M.
5
Google Review:My first time at Lex Brodie's. The service was outstanding! Went in for brake service and they did a complete inspection of my 4runner. I was expecting to replace pads and shoes. after inspection they informed me that my brakes were in good condition. There was no charge. Hard to find that kind of honest service. Not because it was free of charge, but because they were professional and honest!
7/19/2023
Daniel F.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
Yelp Review: Having car trouble sucks but we all know that finding a good mechanic is half the stress of getting the repair done. I've been taking my cars here for years and they've always treated me right and charged me fairly for the work. The team is always so nice and their customer service top notch. Shout out to Kevin for helping me on my last visit. Keep up the good work guys !
8/2/2023
Jay M.
5
Yelp Review: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
5/8/2023
Richard A.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Lex Brodie's give you a fair assessment Fast , honest and friendly service, especially on a weekend. Appreciate you getting me back on the road while keeping me in my budget.
7/2/2023
Mario R.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
Yelp Review: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
No one anticipates to have a flat tire while going about their day, so needing to deal with a flat tire is always a frustrating ordeal…Thankfully, paying a visit to Lex Brodie’s has never added to that frustration and instead provides a pleasant, friendly experience every time. Thank you to the team at Lex Brodie’s Aiea for taking care of me during my most recent visit.
6/19/2023
Troy A.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
Google Review: Excellent service, sincere employees whose main goal is to make clients happy, fix their their car concern and eases their worries. This is how I feel each time I bring my car to their Waipahu location. Less talk, more work, and fair cost! Much aloha and mahalo, Waipahu Crew!!
6/12/2023
Elizabeth P.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
Yelp Review: Outstanding customer service! Unfortunately, everything that could possibly go wrong with my vehicle, went wrong. I was more than stressed, until I contacted Lex Brodies Waipahu. I will continue to support such an awesome business. Thank you, thank you, thank you!
7/28/2023
Kristi K.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
Yelp Review: Always exceptional service. I never feel cheated and the online coupons are always nice.
7/7/2023
Loraine H.
5
Easy to book appointment via web. Coupon and extra saving booked on line are great! Excellent customer service. I really liked how they explained what they worked on and how should take care of it. Good job!😄 👍 Mahalo for your excellent customer service.😄
8/28/2023
Melanie P.
5
Yelp Review: First off I don't do Yelp reviews, good or bad. My experience here has always been honest and accommodating, as well as prompt! I have been bringing my car here for far more than just tires. The staff is always amazing, and I want to say thank you! to Lex Brodie's staff!
7/19/2023
Robert S.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Google Review: I cannot recommend Lex Brodie's highly enough. Their commitment to excellence, exceptional customer service, and expertise in their field make them a trusted and reliable choice for anyone in need of tire, brake, or general automotive services. I am grateful to have discovered such a reputable establishment and will undoubtedly be returning for all my future automotive needs.
7/10/2023
Deven L.
5
Going to Lex Brodie's Waipahu is always like stopping by a good friend's house. Lei, Blossom and Kekoa always take care of business professionally and personally. They know their business and take care of everyone courteously and with the best customer service anywhere. The maintenance was taken care of completely, with an excellent review and recommendations by Lei. Blossom took care of the follow up appointment and parts ordering completely, patiently, and as everyone there, like old friends. Always great to see Lei, Blossom and Kekoa!
6/21/2023
Phillip M.
5
Yelp Review: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
Google Review: I've gone here a few times over the past couple of years (oil change, brakes, safety check, alignment) and they've always been able to get me in within a day or two instead of the many week long waits of other mechanics in the area. They're very honest and straightforward, I was never pressured to get extra or unnecessary work done. A solid and reliable group of folks!
7/27/2023
Emily J.
5

RATED A+ SINCE 2007

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