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Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Kaneohe, HI

I have had low tire pressure with my VW Jetta. Every month I add more air, but the warning light didn't go off this last time. Cautious that one of the Tire Co. facilities would just try to sell me a tire, I brought the car here on a Sat. morning. They looked at the tires and said they were all low on air. Filled them up and told me to come back in 2 weeks if the light went back on. So nice to not get a run around. Especially for no charge. I'll be back! - And I was, two weeks later when the tire warning light lit up. I was able to bring the car in that day and they immediately found a screw in one of the tires, fixed it in 20 minutes and when I mentioned out of the blue that I had a new iPhone that didn't connect to the auxiliary connector in the car, Koa, one of the workers took the time to show me a connector he has that would allow a connection to my iPhone music. Everyone there is just great, they do a swell job, and cost is absolutely fair.

"Thank You...Very Much!" for the very kind feedback! We will share it with our team. Take care. Sincerely, Scott D Williams President

- Kaneohe, HI
4
Honolulu, HI

Service and products were very good. Only reason for not rating at 5 stars is service took longer than sales representative stated and he would not price match the sale price of Costco. He stated that they could only price match the regular Costco price. I could have saved $133 on the purchase of 4 tires.

5
Honolulu, HI

invoice#1081536 - Needed new tires, I spoke w/Kekoa and when I took my car in he inspected my tires and found out I needed 4 new tires, he took the time to explain the differences and the special that was going on. He told me about 1 1/2 hours for new tires and safety inspection. In at 2pm out by 324pm. The service was great.

4.5
Honolulu, HI

Great service; vehicle promised on time. Very satisfied with value and service.

5
Honolulu, HI

Absolutely perfect!!!! I have been going here for the last year for everything from tires to major repairs and so on. I leave there I'm beyond satisfied!!! Jada, Brooke, Chris, drew, and all the guys and gals there are nice, respectful, and take the time to explain everything to you! I haven't yet had a bad experience and would (and have) recommend this shop to anyone. Excellent work and service!!!!! thank you all. You guys are great!!!!!!

"Thank You... Very Much!" for the wonderful feedback! We will share it with our team! Sincerely, Scott D Williams President

- Honolulu, HI
5
Honolulu, HI

Absolutely perfect!!!! I have been going here for the last year for everything from tires to major repairs and so on. I leave there I'm beyond satisfied!!! Jada, Brooke, Chris, drew, and all the guys and gals there are nice, respectful, and take the time to explain everything to you! I haven't yet had a bad experience and would (and have) recommend this shop to anyone. Excellent work and service!!!!! thank you all. You guys are great!!!!!!

"Thank You... Very Much!" for the wonderful feedback! We will share it with our team! Sincerely, Scott D Williams President

- Honolulu, HI
5
Honolulu, HI

I love the fast, personal and professional service!

5
Honolulu, HI

I have always had excellent service.

5
Pearlridge, HI

Reasonable prices, excellent and fast service. Techs know what they're doing and how to fix problem immediately.

4.5
Honolulu, HI

all the personnel i encountered were friendly, courteous, and addressed my needs quickly. although the tire wasnt able to be repaired, i later discovered lex brodie's price match guarantee, and then decided to purchase a new set of four tires from them. not only did they honor the price match, the turnaround was quick (+/- 2 hours) after scheduling an appointment the next day. mahalos to the techs that even washed my dirty wheels! just a little disappointed, however, to find greasy fingerprints and smudge marks on the inside of my windshield and light grey upholstery. as an aside, i'd also like to commend lex brodie's for still providing free access to their hi-tech, programmable air pump although their fuel service has been discontinued.

4.6 STAR AVERAGEVIEW REVIEWS
Yelp: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
Yelp: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Yelp: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
5/8/2023
Richard A.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5

RATED A+ SINCE 2007

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