Long overdue review. I love Lex Brodie's. My husband usually makes sure there is gasoline in the tank so I don't have to get my hands dirty. In the rare instances (like maybe 5 times a year) when I have to fill the tank, I go to Lex Brodie's! Their full service attendants are so friendly and the gas prices are pretty reasonable. We recently had to take our car for a tire puncture, and I was impressed by the customer service on the auto repair side. Lines were long, but Vachelle was proficient and patient. Actually it seemed like all the employees were nice. While I was waiting for Vachelle for an answer about something (she had to step away to ask one of the mechanics a question), 3 separate people approached me to ask if I had been helped. My car was ready in a shorter time than estimated. Top notch customer service.

Long overdue review. I love Lex Brodie's. My husband usually makes sure there is gasoline in the tank so I don't have to get my hands dirty. In the rare instances (like maybe 5 times a year) when I have to fill the tank, I go to Lex Brodie's! Their full service attendants are so friendly and the gas prices are pretty reasonable. We recently had to take our car for a tire puncture, and I was impressed by the customer service on the auto repair side. Lines were long, but Vachelle was proficient and patient. Actually it seemed like all the employees were nice. While I was waiting for Vachelle for an answer about something (she had to step away to ask one of the mechanics a question), 3 separate people approached me to ask if I had been helped. My car was ready in a shorter time than estimated. Top notch customer service.

Good service. Folks are always friendly, informative, and helpful.

I go to Lex Brodies Kaneohe for all my auto work. From start to finish there is nothing less than professionalism, honesty and friendly service.

Brought my car in hoping they could help me with the plastic strip under the front bumper. It was sagging and touching the ground but was still attached at the ends.The original clips were broken but the people at Lex were able to secure the strip to the bumper. And they did it at no charge. Plus, they were very pleasant about it even though it was practically closing time on a Sunday.Great service always!

I set up a 9:30am appointment to have one tire replaced. After 2 hours I was told that the 5 month old tire (purchased from same location) would be replaced by the warranty. They had to send someone out to pick up the tire from another location because they did not have it in stock. I went to get lunch and came back. After a total of 4.5 hours, the tire was replaced and I was told the warranty covered most but not all the tire and I had to pay $50. I did not mind the $50, but the 4.5 hour wait for a single tire change was unacceptable. I drove in with the spare on and had I known that it would take that long to change the tire, I would have just dropped the tire off and gone about my day. My other experiences have been excellent, but today's experience was a bummer.

I set up a 9:30am appointment to have one tire replaced. After 2 hours I was told that the 5 month old tire (purchased from same location) would be replaced by the warranty. They had to send someone out to pick up the tire from another location because they did not have it in stock. I went to get lunch and came back. After a total of 4.5 hours, the tire was replaced and I was told the warranty covered most but not all the tire and I had to pay $50. I did not mind the $50, but the 4.5 hour wait for a single tire change was unacceptable. I drove in with the spare on and had I known that it would take that long to change the tire, I would have just dropped the tire off and gone about my day. My other experiences have been excellent, but today's experience was a bummer.

James & support staffer came through again. Thanks for a very efficient and professional service each time.

I recently had emergency repairs made to my 2003 Nissan Frontier and the vehicle was going to be in the shop overnight. Lex Brodie's was able to provide me with a loaner vehicle at no charge. Maile was very courteous and helpful in explaining the different services and options available to me. I'm confident Lex Brodie's will be seeing me in the near future if needed. Mahalo!!

I went in for an oil change, tire rotation and alignment (under warranty). They took about 2 hours for the process which wasn't as quick as I am used to at Honda service but not a bad wait. The plus side for Lex's is that I only have to do an oil change every 6 months instead of 3-4 months. Though I didn't purchase my tires from them since I still have my stock tires on the car, they rotate my tires for free whereas Honda charged me $30. The only negative this time around was for some reason my passenger side floor mat was streaked black with grease and some of it was even on the door jam part inside the car. I saw they laid the paper floor mat on my driver's side but the passenger side had no paper floor mat. I noticed I didn't get a printout of the alignment performed. The first time I had it done there was an actual printout of the adjustments. Overall, it was a good experience except the part where my floor mat was dirtied quite a bit.