“WE’RE LIKE YOUR FAMILY DOCTOR FOR YOUR VEHICLE."

CLICK ON A LOCATION TO TEXT A QUESTION

"Thank You... Very Much!"

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Honolulu, HI

Just got back from buying two tires from Lex Brodie's Kalihi. I called first to make sure they had my tire in stock. Brooke was professional in answering all questions told me about all the specials they were running and told helped me find the best tire and value for my needs. I had originally called Queen Street as it was closer to my home, but was disappointed with the help and decided that the few extra miles to go to Kalihi was worth the extra mile service that Brooke rendered. Will be doing business only with Kalihi from here on out.Thanks Brooke and the rest of the Lex Brodie's staff!

5
Honolulu, HI

Excellent service....friendly, quick and easy! Mahalo

5
Kaneohe, HI

Took a bit longer than I expected, but that's what the lounge is for :-) I always appreciate the friendly service and business manner that I get here at Lex B. There are very few businesses of ANY kind that show this kind of aloha to their customers. Keeps me coming back.

5
Waipahu, HI

After recently purchasing a hybrid car, I decided it might be best to skip Lex and go to the specialists. The "specialist" (dealer) misdiagnosed my problem, ordered the wrong part twice, took 21 days, and charged me $600 to give me back a still broken car. I ended up using the internet to diagnose the problem, ordering the parts from Amazon, and paying Lex Brodie to install them. Lex charged me $350 for labor and fixed my car in half a day. I have a long history of not trusting mechanics; many regularly exaggerate problems, or lie to cover up blotched diagnoses. I used to do most repairs myself, but am past that point in my life. I am thankful to have a place like Lex Brodie where the culture promotes honesty and accountability. Unless you have some nice old guy you've been taking your car to for years, I would recommend using Lex Brodie for repairs, just maybe not on the day I wanna go in.

5
Waipahu, HI

After recently purchasing a hybrid car, I decided it might be best to skip Lex and go to the specialists. The "specialist" (dealer) misdiagnosed my problem, ordered the wrong part twice, took 21 days, and charged me $600 to give me back a still broken car. I ended up using the internet to diagnose the problem, ordering the parts from Amazon, and paying Lex Brodie to install them. Lex charged me $350 for labor and fixed my car in half a day. I have a long history of not trusting mechanics; many regularly exaggerate problems, or lie to cover up blotched diagnoses. I used to do most repairs myself, but am past that point in my life. I am thankful to have a place like Lex Brodie where the culture promotes honesty and accountability. Unless you have some nice old guy you've been taking your car to for years, I would recommend using Lex Brodie for repairs, just maybe not on the day I wanna go in.

5
Honolulu, HI

Service was outstanding. Everywhere I turned there was an attendant offering me assistance. Can't say enough about Lex Brodie's and their employees…. Consummate professionals.

5
Honolulu, HI

Friendly staff, both on the telephone and in person! Comfortable and clean waiting area (appreciate this very much!)

5
Waipahu, HI

The service is great. The workers were really helpful. As soon as I drove in, I was instantly tooked cared of. The prices are great and reasonable. I highly recommend everyone to service their vehicles over to Lex Brodies. Mahalo.

5
Honolulu, HI

The service was speedy, professional, and delivered as promised. My only disappointment: the cost of the part online ('starter") was $100 cheaper than what I paid at Lex Brodie. Is there a valid reason for this differential?

5
Honolulu, HI

Excellent service as always. The air conditioning in my 2002 VW GTI V6 is now shot. That's why I brought it in to check. Jim has become a good friend over the years and they found that the compressor is shot and to fix the air is over $2,000.00. I can't afford anything like that so end of the air. However they did replace 2 tires and do a realignment for the tune of over $800.00. I had to do that.

4.6 STAR AVERAGEVIEW REVIEWS
Yelp: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
Yelp: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
Yelp: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
5/8/2023
Richard A.
5

RATED A+ SINCE 2007

VIEW PROFILE
  • Michelin logo
  • BF-goodrich logo
  • Uniroyal logo
  • Toyo logo
  • Bridgestone logo

Aloha, I'm your Virtual
Auto Service & Repair Advisor.

May I assist you? Need a quote?
Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Pearlridge, HI (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.