I love it there excellent service

great service! Friendly workers and fast service.

I had an appointment to do a safety check and oil change. I was told that the service should take 1.5 hrs. After 1.5 hours, we headed back to Lex Brodie's and continued to wait. We ended up waiting over 3 hours. No one called to tell us the status of the service. Turns out that they needed to order an oil drain plug that had been stripped, but again, no one called to tell me that it was going to take longer for my car to be done. I finally bugged the sales clerks to find out the situation, and asked them if I could go now, or if I needed to wait. The clerk knew I was upset and offered me a $36 promo discount, which helped. BUT, my time is very valuable and a simple phone call would've gone a long way. My husband, baby son, and I could have done something else instead of continuing to wait and wait and wait.

I brought my car in on 2/11 because my passenger rear tire had a leak. Your service rep called me and said they were finished with the car and when I picked it up, the rep told me they could not find a leak. After having to fill air in the tire every day, I brought the car back today, 2/16 and was told that you found a piece of metal in the tire. Someone apparently didn't do a good job of looking the first time. Poor service, and very inconvenient for me. Someone should have done a better job the first time, because there was an obvious leak.

After make appointment and waiting 3 hours for late service they could not complete it. Alignment will be done in Dealer Cutter

Staff was very friendly and helpful.

I am happy to give my business to Lex Brodies. The clientele are professional and friendly!

Very knowledgable, friendly, efficient but most of all HONEST! I knew I changed my brake pads recently but the squeaking noise made me believe I needed them changed out. I was advised that my front was 10 and back 8, like new and new brake pads were not needed. Honesty will bring customers back...I surely will and I will recommend your services to EVERYONE!

Awesome!

The service appears to have went well for the brake job. No problems yet? The problem I have was the estimate and the final charge. I was quoted one price and told if the mechanic thinks the rotors need to be replaced instead of resurfacing, then I will be called to see if I want to do that. The only call I got was to have the car picked up because it was ready. I was shocked to find out the price was double than originally agreed upon. I never intended to have the rotors replaced because I was just at Tony Hyundai the day prior and they only recommended the brake pads. They could not schedule till the next weekend so I started calling around and found Lex Brodies, to be a little more expensive but willing to do that weekend and offering a free rental while the brakes are being done. I thought it had to be too good to be true? Sure enough. I have never been raped, but I felt like I had been. I'm sure the actual experience is much worse? I still feel the shame of being taken advantage of. Oh well. live and learn.