Customer Reviews - Page 2774

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

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Alton Ramos

2/19/2014

5

Waipahu, HI

Stopped at the Waipahu facility without an appointment. Spoke with Lilo who informed me of the wait period of 2 1/2 hour without an appointment. He asked me what is wrong in which he informed me of the tire noise being a wheel bearing problem. He was honest and displayed a professional customer service. He said I could spend the $90 or so for the alignment but he believed it to be a wheel bearing situation. I took my car to the dealership and it was a wheel bearing problem. Mahalo to Lilo for being honest and courtesy.

Alton Ramos

2/19/2014

5

Waipahu, HI

Stopped at the Waipahu facility without an appointment. Spoke with Lilo who informed me of the wait period of 2 1/2 hour without an appointment. He asked me what is wrong in which he informed me of the tire noise being a wheel bearing problem. He was honest and displayed a professional customer service. He said I could spend the $90 or so for the alignment but he believed it to be a wheel bearing situation. I took my car to the dealership and it was a wheel bearing problem. Mahalo to Lilo for being honest and courtesy.

Anonymous

2/18/2014

5

Pearlridge, HI

excellent customer service. All my questions were answered happily and completely, even if it was a dumb question. Although it was my first time at Lex Brodies, they made me feel like I was a long time customer!

Kellie Ulansey

2/18/2014

5

Kaneohe, HI

Great service. Very thorough and good communication with customer. Gerard and Delsey (office gal) very helpful and knowledgeable.

Anonymous

2/18/2014

4.5

Honolulu, HI

Replaced both front end struts quickly and efficiently. Car runs great. invoice # 1068373

Anonymous

2/18/2014

5

Kaneohe, HI

Invoice # 3022943 - We have received excellent service with every visit to Les Brodies in Kaneohe.

Clifford Dart

2/17/2014

5

Honolulu, HI

Everything was handled start to finish very professional and fast. This what I've come to expect and always receive for many years now. Their guarantees cannot be beat.

Gay Porzio

2/17/2014

5

Waipahu, HI

was very glad they pointed out the things that needed to be fixed in my vehicle. very friendly staff and very helpful

Neal Yamauchi

2/17/2014

2

Honolulu, HI

Things were good until I saw that my car was in the lot with no cones on the roof. I wondered if my car was finished? I had to ask two people that worked there to find out. I heard them talking and they lost the paper work? I waited longer than need be because of that.

Terry Stewart

2/17/2014

5

Honolulu, HI

Great professional service.

4.6 STAR AVERAGEOver 27,800 Reviews (Includes Yelp, Google, CarFax, BBB, and Email)VIEW REVIEWS

Google Review: I cannot recommend Lex Brodie's highly enough. Their commitment to excellence, exceptional customer service, and expertise in their field make them a trusted and reliable choice for anyone in need of tire, brake, or general automotive services. I am grateful to have discovered such a reputable establishment and will undoubtedly be returning for all my future automotive needs.

7/10/2023

Deven L.

5

This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽

Ken Y.

5

Yelp Review: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.

5/21/2023

Kai C.

5

I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!

Lisa U.

5

Google Review: I've gone here a few times over the past couple of years (oil change, brakes, safety check, alignment) and they've always been able to get me in within a day or two instead of the many week long waits of other mechanics in the area. They're very honest and straightforward, I was never pressured to get extra or unnecessary work done. A solid and reliable group of folks!

7/27/2023

Emily J.

5

Going to Lex Brodie's Waipahu is always like stopping by a good friend's house. Lei, Blossom and Kekoa always take care of business professionally and personally. They know their business and take care of everyone courteously and with the best customer service anywhere. The maintenance was taken care of completely, with an excellent review and recommendations by Lei. Blossom took care of the follow up appointment and parts ordering completely, patiently, and as everyone there, like old friends. Always great to see Lei, Blossom and Kekoa!

6/21/2023

Phillip M.

5

Google Review: Excellent service, sincere employees whose main goal is to make clients happy, fix their their car concern and eases their worries. This is how I feel each time I bring my car to their Waipahu location. Less talk, more work, and fair cost! Much aloha and mahalo, Waipahu Crew!!

6/12/2023

Elizabeth P.

5

Google Review :I really like this place! It's super convenient and I have consistently been able to get great same day service. Jordan in particular is extremely professional, friendly, fast and somehow keeps up with what's going on with my vehicles in between services

6/28/2023

Parks M.

5

Easy to book appointment via web. Coupon and extra saving booked on line are great! Excellent customer service. I really liked how they explained what they worked on and how should take care of it. Good job!😄 👍 Mahalo for your excellent customer service.😄

8/28/2023

Melanie P.

5

Yelp Review: Always exceptional service. I never feel cheated and the online coupons are always nice.

7/7/2023

Loraine H.

5

I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo

Abdul R.

5

Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.

Judy C.

5

Yelp Review: I needed to change all 4 of my tires. I usually go to Costco because its less expensive. BUT because there is always such a long wait at Costco, I decided to go to Lex Brodie. Great decision. Customer service is first rate here and it ended up being less than Costco. It was fast!

6/11/2023

Jay. Y.

5

Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.

Alan Y.

5

Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!

James P.

5

I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!

Carlin K.

5

Yelp Review: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!

5/21/2023

Eric H.

5

Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent

Catherine M.

5

Yelp Review: Having car trouble sucks but we all know that finding a good mechanic is half the stress of getting the repair done. I've been taking my cars here for years and they've always treated me right and charged me fairly for the work. The team is always so nice and their customer service top notch. Shout out to Kevin for helping me on my last visit. Keep up the good work guys !

8/2/2023

Jay M.

5

No one anticipates to have a flat tire while going about their day, so needing to deal with a flat tire is always a frustrating ordeal…Thankfully, paying a visit to Lex Brodie’s has never added to that frustration and instead provides a pleasant, friendly experience every time. Thank you to the team at Lex Brodie’s Aiea for taking care of me during my most recent visit.

6/19/2023

Troy A.

5

Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .

Terri M.

5

Yelp Review: First off I don't do Yelp reviews, good or bad. My experience here has always been honest and accommodating, as well as prompt! I have been bringing my car here for far more than just tires. The staff is always amazing, and I want to say thank you! to Lex Brodie's staff!

7/19/2023

Robert S.

5

I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.

Robert R.

5

Yelp Review: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.

5/8/2023

Richard A.

5

Lex Brodie's give you a fair assessment Fast , honest and friendly service, especially on a weekend. Appreciate you getting me back on the road while keeping me in my budget.

7/2/2023

Mario R.

5

First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.

Ronald & Sally H.

5

Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.

6/9/2023

Douglas C.

5

Yelp Review: Outstanding customer service! Unfortunately, everything that could possibly go wrong with my vehicle, went wrong. I was more than stressed, until I contacted Lex Brodies Waipahu. I will continue to support such an awesome business. Thank you, thank you, thank you!

7/28/2023

Kristi K.

5

Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.

Mark S M.

5

Google Review:My first time at Lex Brodie's. The service was outstanding! Went in for brake service and they did a complete inspection of my 4runner. I was expecting to replace pads and shoes. after inspection they informed me that my brakes were in good condition. There was no charge. Hard to find that kind of honest service. Not because it was free of charge, but because they were professional and honest!

7/19/2023

Daniel F.

5

RATED A+ SINCE 2007

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