I set up a 9:30am appointment to have one tire replaced. After 2 hours I was told that the 5 month old tire (purchased from same location) would be replaced by the warranty. They had to send someone out to pick up the tire from another location because they did not have it in stock. I went to get lunch and came back. After a total of 4.5 hours, the tire was replaced and I was told the warranty covered most but not all the tire and I had to pay $50. I did not mind the $50, but the 4.5 hour wait for a single tire change was unacceptable. I drove in with the spare on and had I known that it would take that long to change the tire, I would have just dropped the tire off and gone about my day. My other experiences have been excellent, but today's experience was a bummer.

James & support staffer came through again. Thanks for a very efficient and professional service each time.

I recently had emergency repairs made to my 2003 Nissan Frontier and the vehicle was going to be in the shop overnight. Lex Brodie's was able to provide me with a loaner vehicle at no charge. Maile was very courteous and helpful in explaining the different services and options available to me. I'm confident Lex Brodie's will be seeing me in the near future if needed. Mahalo!!

I went in for an oil change, tire rotation and alignment (under warranty). They took about 2 hours for the process which wasn't as quick as I am used to at Honda service but not a bad wait. The plus side for Lex's is that I only have to do an oil change every 6 months instead of 3-4 months. Though I didn't purchase my tires from them since I still have my stock tires on the car, they rotate my tires for free whereas Honda charged me $30. The only negative this time around was for some reason my passenger side floor mat was streaked black with grease and some of it was even on the door jam part inside the car. I saw they laid the paper floor mat on my driver's side but the passenger side had no paper floor mat. I noticed I didn't get a printout of the alignment performed. The first time I had it done there was an actual printout of the adjustments. Overall, it was a good experience except the part where my floor mat was dirtied quite a bit.

Great service! Very friendly! Invoice # 1044211

Quick and easy. Always a pleasure doing business with Lex Brodies Kalihi.

Great!

Always outstanding service - for many, many years!

Took my wife's car into Lex's with strange noise's. Freddie took great care of me. He quickly diagnosed what it might be, gave me a fair estimate and I dropped the car off. What impressed me about Lex Brodies is not only did Freddie listen to the engine, but he test drove it as well. End result was when I got the car back, the difference was night and day! I got a great deal on a set of Michelin tires, an alternator replace, brake inspection, etc, etc.. Helped me get a rebate as well!! My wife was astounded at how much better the car (Toyota Camry XLE) drives, handles, and quietness. Had my car serviced several times by SERVCO Waipahu, but they never test drove the car. Now Lex Brodies takes care of my wifes car; my truck and previous Jeep and Trooper we all great vehicles because of the outstanding maintenance by Lex Brodies. Thanks again, Freddie. You are the Man! Once again, 5-STAR SERVICE!

Really good service. This was my first visit. Invoice number 4027051