TIRES, BRAKES & AUTO REPAIR

Voted #1 Top Shop in USA!
BBB | Lex Brodie's

A+ Rated

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Honolulu, HI

Great Prices and Great Service!

0.5
Honolulu, HI

Fast and efficient. Service completed and delivered as promised!

5
Honolulu, HI

EVERYTHING WAS FIRST CLASS

5
Honolulu, HI

This past saturday on the way back to kalihi, after a day of fishing, my boat trailer had a tire blow out! On the freeway no less, And I had no spare! Luckily we were close to waipahu. We carefully drove to and pulled in to your waipahu shop. Expecting the same superior service I've been getting as a long time customer, I blew my headgasket when I found out that they didn't have trailer tires AND it was unsafe to put passenger car tires on a trailer. The office staff and Keith called around and couldn't find a tire for me. In desperation I called a friend who hada spare and was willing to drive out to waipahu. When the tire arrived Keith removed the blown tire from the trailer and removed the carcass from the rim. The spare tire was already mounted on a compatible rim, Keith took the spare, checked it out, filled the air to the proper pressure and mounted it on my trailer. What your Waipahu crew did for me far exceeded the already superior service I've received at your Kalihi and Kaneohe shops. In spite of my kamikaze, samurai attitude they NEVER lost their composure and professionalism. Please thank your crew for turning a disaster into a learning experience for me! Warren Shinsato

5
Honolulu, HI

Mahalo Gerard and staff! I always come to your store because I know I get the best service there. Special thanks and good luck to Ben in Washington .

5
Honolulu, HI

Great deal. Awesome customer service!!

5
Honolulu, HI

Always fast and courteous service. I like the fact they are in my neighborhood. Fair pricing and knowledgeable advisors.

5
Honolulu, HI

Great service. Good price on tires. Appointment worked great and service was done on time.

5
Honolulu, HI

Excellent service with a smile!

5
Honolulu, HI

Pearlridge Location: Customer Service - Greatness across the board, this should be where all companies should have their employees trained. From check in, to the waiting of my vehicle to be finished servicing, and certainly when completed, the two customer agents were welcoming, friendly, kind, and always smiling. Even the technicians in passing would say hello or smile, amazing. I was checked in by a gentlemen, at 8:00 a.m., I’ve been helped by him before, amazing service and such friendliness again, which I knew he would be. He also remembered me too, which is unheard of these days. He made the recommendations to change my tires last visit, good thing, as my vehicle would had suffered a blow out not to long after. Then when my truck was finished, I was helped by a girl, I’ve seen her and been helped by her before, once again she was amazing to even wish me a belated happy birthday. She was smiling the whole time, kind, and just such a great person to be around. Especially in these trying times, it felt as if it was one of my normal visits every six months. One comment of displeasure for upper management: While I was waiting, I counted over ten signs posted requiring us to wear masks, over ten. We are not in fourth grade here, we know what to do and will follow the guidelines. Also, a sign that tells us to wash our hands, really? Again, we are not five years old, this was the only negative, I felt as if I was in fourth grade at a day in elementary school. Get over it and clean the area up on this please, it was quite ridiculous, thank you.

Free Financing - 6 months | Lex Brodie's

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