Honolulu, HI
Hi Guys, I just felt compelled to write a little something about my experience today at Lex Brodie's. I have a tour company and needed to check one of my tires with a slow leak. I pulled into LB figuring this is gonna cost me, a lot. But Mike, who helped me, said, "Let's just check the tire for a leak and if we can fix it, great." I expected to receive a call saying that they were unable to fix the tire and that it would cost me $500 for tires. Well, guess what! Mandy called me from their office saying that the work was finished and I could come in and get my vehicle. I asked what was wrong and she said, "You were screwed" -- meaning that a screw had punctured but didn't severely damage my tire and they were able to patch it. I thanked her for the laugh, went down to LB and told them how great it was working with them. That's all it took for me to now become a lifelong customer of Lex Brodie's, the one on Queen Street, with big thanks to Mike and Mandy for taking good care of me.