Fantastic experience! From selecting my store online, to tire selection and pricing and setting up the appointment less than 3 days ahead. When we arrived, we were immediately greeted and asked a few pertinent questions (e.g. do you have the wheel lock?), were led to the desk to sign off on the replacement of our (what we found out) were nearly 10 year old Michelins, with some new Michelin A/S's. We were quoted a few hours and left to go on our merry way. About 90 minutes later I got a call and the job was done! Quick, easy, everything explained and all at a reasonable price including alignment! Love these guys! They ALWAYS do a great job, make you feel welcomed and confident in your purchase.