TIRES, BRAKES & AUTO REPAIR

Voted #1 Top Shop in USA!
BBB | Lex Brodie's

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Honolulu, HI

service was great Thank You Mike

5
Honolulu, HI

People are always so helpful and friendly!

1
Waipahu, HI

Incomplete job. No communication at all. I never leave negative reviews, but I was pretty disappointed with my first experience here especially considering I came here solely on the great google reviews. I made a “drop off” appointment online a couple days in advance. My service light had been on, I needed my oil and back brake light changed. I also requested a quote to have the latch of my trunk fixed, as it has not been able to stay latched for a while. My appointment was scheduled for 10 am with a pick-up time for 2pm. My car was dropped off about 20 minutes before the appointment time. I expected someone to reach out within my scheduled drop-off window in regards to quoting me for my trunk, but nobody ever did..and not just about the quote, but nothing at all. They closed at 6pm which is the same time I got off work so I needed my car picked up before then. It was about 10 after 5 and no one had called me with an update so I called. The person who answered said the only thing that had been completed after over 7 hours was an oil change and asked if I could leave the car over night without any offer of a rental(website states “In many cases, when we may need the vehicle more than 1 full business day, we’ll accommodate the customer with a free car rental for a 24 hour period while we resolve the requested services and repairs.”) but it was not offered, and this was far too short of notice for me to have my car left overnight...in addition to that, the person asked me if I’d be able to pick it up before 5:30....picked up the car, $75 for the oil change and nothing else..not a great first experience

5
Honolulu, HI

My oil change and tire rotation was finished 2 hours earlier than I expected. They helped me out by putting on new windshield wipers that I couldn’t figure out. And my car drives much better with the tires properly inflated so it always feels good to drive it after a service.

5
Honolulu, HI

The team at Lex Brodie's Waipahu did a great job of communicating the work that needed to be done on our vehicle. The work was completed in a professional and timely manner. Thanks Lex Brodie's !

5
Honolulu, HI

Just a free tire rotation & balancing for tire warranty so in & out in 15 minutes. Lucky. I have had occasions where it took an hour or more, but the place was empty this morning. Almost couldn't believe they did what they needed to do.

2
Kaneohe, HI

Maybe I'm wrong but when talking to a manager on the phone, he was a swift taller, turning me off! ..."THANK YOU...VERY MUCH" as said by Lex Brodie decades ago!

5
Honolulu, HI

Great service and was very accommodating . Found ways to save me money for my purchase of tires. Lex Brodie is one of the most trustworthy auto repair services on the island.

5
Honolulu, HI

SORRY BUT I DO NOT KNOW THE NAME OF THE YOUNG MEN WHO ROTATED MY TIRES. SEVERAL TIMES BEFORE HE WORKED ON MY VEHICLE AND HE ALWAYS DO A GOOD JOB. ALSO I WOULD LIKE TO MENTION THE GIRL AT THE FRONT DESK. SHE WAS VERY FRIENDLY, POLITE AND ON TOP OF IT (WORK WISE). KEEP UP THE GOOD JOB.

5
Honolulu, HI

Fast and very nice employees....they make a girl feel comfortable getting their car checked as I had issues at other car places being taken for due to not knowing car stuff....Lex Brodie's made me feel fair....I will be going there again! Thank you

Free Financing - 6 months | Lex Brodie's

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