Customer Reviews - Page 6

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

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J

11/21/2023

5

Honolulu, HI

Easy check-in/drop off. Prompt notification when completed. Service person was COP. Great job!

Kenneth Hoo

11/21/2023

4

Honolulu, HI

service was timely completed

Fuchieh Hsu

11/21/2023

5

Honolulu, HI

great service

Valerie

11/21/2023

5

Pearlridge, HI

I drove to Lex Brodies with a huge screw in my front tire. Samson was the representative that helped me. After talking to me he knew that safety was important to me so he went outside to check all 4 of my tires. He said I definitely needed that 1 tire replaced but recommended all 4 be replaced because the threading was low. I appreciated his honesty and agreed. I was on a time constraint but he managed to get my car serviced ASAP. I couldn’t have asked for better service and attention Samson provided. Thank you Lex Brodies you guys are the best! And thank you Samson for accommodating me. I really appreciate it.

Alex F Garcia

11/21/2023

5

Pearlridge, HI

Awesome service

Frank Walley

11/21/2023

5

Honolulu, HI

Excellent customer service

Carol/ Frederick Shigenaga

11/20/2023

5

Waipahu, HI

Excellent service.

Karen Brown

11/20/2023

0.5

Honolulu, HI

The caps for my valve stems were missing. Very disappointing. Service did not seem as friendly as before, and I spent $900 on my tires. Curious to see how after purchase service is.

Christopher Akau

11/20/2023

5

Honolulu, HI

Store supervisor Ryland did a wonderful job from start to finish. He was very informative,right to the point, and took time to help me select the proper tires for my truck. Super helpful and very courteous.

Aloha Mr. Akau, thank you very much for the very kind review and for allowing us to serve you!

- Honolulu, HI

Stephanie Zampaga

11/19/2023

5

Waipahu, HI

Service was good. Appreciate service provided in checking my car and replacing battery. Salesperson : RF was helpful.

4.6 STAR AVERAGEOver 27,800 Reviews (Includes Yelp, Google, CarFax, BBB, and Email)VIEW REVIEWS

Yelp Review: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!

5/21/2023

Eric H.

5

This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽

Ken Y.

5

Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .

Terri M.

5

First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.

Ronald & Sally H.

5

No one anticipates to have a flat tire while going about their day, so needing to deal with a flat tire is always a frustrating ordeal…Thankfully, paying a visit to Lex Brodie’s has never added to that frustration and instead provides a pleasant, friendly experience every time. Thank you to the team at Lex Brodie’s Aiea for taking care of me during my most recent visit.

6/19/2023

Troy A.

5

Google Review: Excellent service, sincere employees whose main goal is to make clients happy, fix their their car concern and eases their worries. This is how I feel each time I bring my car to their Waipahu location. Less talk, more work, and fair cost! Much aloha and mahalo, Waipahu Crew!!

6/12/2023

Elizabeth P.

5

Lex Brodie's give you a fair assessment Fast , honest and friendly service, especially on a weekend. Appreciate you getting me back on the road while keeping me in my budget.

7/2/2023

Mario R.

5

Going to Lex Brodie's Waipahu is always like stopping by a good friend's house. Lei, Blossom and Kekoa always take care of business professionally and personally. They know their business and take care of everyone courteously and with the best customer service anywhere. The maintenance was taken care of completely, with an excellent review and recommendations by Lei. Blossom took care of the follow up appointment and parts ordering completely, patiently, and as everyone there, like old friends. Always great to see Lei, Blossom and Kekoa!

6/21/2023

Phillip M.

5

Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!

James P.

5

Google Review: I cannot recommend Lex Brodie's highly enough. Their commitment to excellence, exceptional customer service, and expertise in their field make them a trusted and reliable choice for anyone in need of tire, brake, or general automotive services. I am grateful to have discovered such a reputable establishment and will undoubtedly be returning for all my future automotive needs.

7/10/2023

Deven L.

5

I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.

Robert R.

5

Yelp Review: Outstanding customer service! Unfortunately, everything that could possibly go wrong with my vehicle, went wrong. I was more than stressed, until I contacted Lex Brodies Waipahu. I will continue to support such an awesome business. Thank you, thank you, thank you!

7/28/2023

Kristi K.

5

Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.

Judy C.

5

Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.

Mark S M.

5

I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!

Carlin K.

5

Yelp Review: Having car trouble sucks but we all know that finding a good mechanic is half the stress of getting the repair done. I've been taking my cars here for years and they've always treated me right and charged me fairly for the work. The team is always so nice and their customer service top notch. Shout out to Kevin for helping me on my last visit. Keep up the good work guys !

8/2/2023

Jay M.

5

Yelp Review: Always exceptional service. I never feel cheated and the online coupons are always nice.

7/7/2023

Loraine H.

5

Google Review: I've gone here a few times over the past couple of years (oil change, brakes, safety check, alignment) and they've always been able to get me in within a day or two instead of the many week long waits of other mechanics in the area. They're very honest and straightforward, I was never pressured to get extra or unnecessary work done. A solid and reliable group of folks!

7/27/2023

Emily J.

5

Google Review:My first time at Lex Brodie's. The service was outstanding! Went in for brake service and they did a complete inspection of my 4runner. I was expecting to replace pads and shoes. after inspection they informed me that my brakes were in good condition. There was no charge. Hard to find that kind of honest service. Not because it was free of charge, but because they were professional and honest!

7/19/2023

Daniel F.

5

Easy to book appointment via web. Coupon and extra saving booked on line are great! Excellent customer service. I really liked how they explained what they worked on and how should take care of it. Good job!😄 👍 Mahalo for your excellent customer service.😄

8/28/2023

Melanie P.

5

Yelp Review: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.

5/8/2023

Richard A.

5

Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.

Alan Y.

5

Yelp Review: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.

5/21/2023

Kai C.

5

I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo

Abdul R.

5

I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!

Lisa U.

5

Google Review :I really like this place! It's super convenient and I have consistently been able to get great same day service. Jordan in particular is extremely professional, friendly, fast and somehow keeps up with what's going on with my vehicles in between services

6/28/2023

Parks M.

5

Yelp Review: I needed to change all 4 of my tires. I usually go to Costco because its less expensive. BUT because there is always such a long wait at Costco, I decided to go to Lex Brodie. Great decision. Customer service is first rate here and it ended up being less than Costco. It was fast!

6/11/2023

Jay. Y.

5

My go to for our company and personal auto tire needs. They provide excellent customer service from beginning to end. The receptionists are gems there as they hold down the calls and processing without losing their cool. They also answer phones in a timely manner. Wait time is excellent compared to dealerships. And they do quality work and hold true to their warranties/guarantees. Appreciate your hard work there at Lex Brodie's!!!!

11/14/2023

Bryce. F.

5

Yelp Review: First off I don't do Yelp reviews, good or bad. My experience here has always been honest and accommodating, as well as prompt! I have been bringing my car here for far more than just tires. The staff is always amazing, and I want to say thank you! to Lex Brodie's staff!

7/19/2023

Robert S.

5

Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent

Catherine M.

5

Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.

6/9/2023

Douglas C.

5

RATED A+ SINCE 2007

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