TIRES, BRAKES & AUTO REPAIR

Lex Brodie's Tire, Brake & Service Company BBB Business Review

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Honolulu, HI

Quick service. Mahalo.

5
Honolulu, HI

I always receive great customer service! Thank you!

5
Honolulu, HI

Cooper and the team were excellent as usual✌🤙🖖

1
Honolulu, HI

I will never go back to Lex Brodie for tire service again. In the past, they were my "go to" service center. Today, it is clear they no longer care about customer service. Left my car there so they could fix a "flat," meaning my tire could not hold air and was at 10 PSI. They "worked on it," did not explain what they did or did not do for the 8 hours it was under their care, and now the tire is back to 10 PSI. And at no point was I treated like a valued customer. I urge folks to take their tire needs elsewhere. Vote with your feet. Reward the folks who really care with your service.

1
Honolulu, HI

Dropped off my vehicle without an appointment to have 2 tires repaired. I should have just went to the dealership for better service!

4.5
Pearlridge, HI

Excellent service--customer service and tire service! Mahalo.

5
Honolulu, HI

Tuesday, January 4 was a busy morning at Lex Brodie's.... the customer parking area overflowed onto the street and customers were lined up, not to mention the storming rain. I had an appointment at 10:30 and waited in line a while. But I believe Malle (MKO) came up to check me in and processed my problem efficiently. Then Cooper, as always, came up and took control of my car as it had to be moved and asked me the reason I brought my car in for service. After explaining my problem and the fact that I had an appointment that I had made online, he explained that they were crushed with customers that day and they would try to get the work completed as quickly as possible. Within the next hour, I was pleasantly surprised when I was notified that my car's tire repair had been completed. I believe that it was due to Cooper's handling of my problem that it took what I believe was a more than reasonable amount of time to complete the job. It is because of Lex Brodie's employees like Malle and especially, Cooper, that I have remained a loyal customer all these years (minimum of 7 vehicles serviced and tires purchased and counting)! THANK YOU, VERY MUCH!!!

4
Waipahu, HI

The staff is great. The manager is stand-offish and a little short tempered, but the jobs get done on time. He might need some customer service training, if he isn't above that sort of thing. Overall quality work on time.

5
Honolulu, HI

Got me in for a tire patch without an appointment. Very efficient shop, will definitely be back.

5
Waipahu, HI

I'm beyond happy with this place. I had a very annoying sound come out of the front on the car after I reach 30mph. Went to multiple places, some said brakes some said tires I end up getting all brand new tires and brakes but the sound never went away. Even took my car to the dealer and they weren't able to diagnose the issue. Lex brodies were very honest and were able to figure out what's wrong right away and fix it quickly for a very reasonable price, thank you so much!

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Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Kalihi, HI (808) 841-6040, Pearlridge, HI (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.