Customer Reviews - Page 7

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

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Brad B.

5/30/2023

5

Honolulu, HI

Mahalo Waipahu Lex Brodie's Tire Shop! Excellent customer service! The tires I needed were in stock (BFG KO2s) and the service was excellent. Online appointment and tire price/service quote was convenient and accurate. The estimated service time for the tire install and alignment was very accurate. I highly recommend Waipahu Lex Brodie's to my family and friends. This visit was my third time purchasing tires from Waipahu Lex Brodie's over the years and the service has always been very good.

2011 TOYOTA COROLLA BASE/S/LE Owner

5/30/2023

1

Honolulu, HI

I had an appointment at 9:30 a.m. for my 6-mo. tire rotation and balance. My alignment was under warranty. After about 1-1/2 hrs. I checked with receptionist why my car was still not worked on so she went outside to talk to the worker apparently they left my job on the side. My car was finally done at 12:25 p.m. What is purpose of making appt if they dont work on it in the order of appts? Waiting almost 3 hrs for tire rotation, balance and alignment is CRAZY.

Darrell Kam

5/30/2023

5

Honolulu, HI

Great service

Tauave L Barber

5/30/2023

5

Honolulu, HI

Excellent customer service

Jennifer Lee

5/30/2023

5

Honolulu, HI

good service

Shandra Medeiros

5/30/2023

5

Honolulu, HI

Open on a holiday and everyone provided excellent customer service! Thank you verrry much!

Caz Hauhio

5/30/2023

5

Honolulu, HI

Amazing service from start to finish.

Anonymous

5/30/2023

5

Honolulu, HI

Great quick service

Malaysia Coachman

5/30/2023

5

Honolulu, HI

All of their employees are very knowledgeable and they were able to get me in and out for a battery issue in under 20 minutes. I am beyond satisfied. Lex Brodie's will be my first choice every time!

Walter Selders

5/29/2023

5

Honolulu, HI

Came in for a slow leak, before starting to fix the tire they notice it was a "run flat" and would be more expensive than a normal tire. After the repaired it they advised that my front brakes needed to be replaced (metal on metal) but backs still had some miles left. I have the new brakes for front and rear, just been too lazy to change them. Great service, nice to give a courtesy inspection.

4.6 STAR AVERAGEOver 27,050 Reviews (Includes Yelp, Google, CarFax, BBB, and Email)VIEW REVIEWS

Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.

Judy C.

5

I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.

Robert R.

5

Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.

Mark S M.

5

Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent

Catherine M.

5

Yelp: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!

5/21/2023

Eric H.

5

Yelp: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.

5/21/2023

Kai C.

5

Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .

Terri M.

5

I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!

Lisa U.

5

Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.

Alan Y.

5

Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!

James P.

5

Yelp: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.

5/8/2023

Richard A.

5

I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!

Carlin K.

5

I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo

Abdul R.

5

First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.

Ronald & Sally H.

5

Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.

6/9/2023

Douglas C.

5

This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽

Ken Y.

5

RATED A+ SINCE 2007

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