TIRES, BRAKES & AUTO REPAIR

I had an emergency on friday with my driver side window and was unable to operate. I called and brought my car at Lex Brodie Waipahu location which is my home location. The staff took care of me even though they were fully booked with appointments. They were able to took care of me while I waited. I highly recommend this location. They also honor military discount... Mahalo

Tire fixed.

My car started to shake at highway speeds a day ago and I assumed I needed alignment. Although it was Sunday and only day off I have, I was able to make an online appointment just before noon to take my car in a couple of hours at the Queen Street location. Upon arrival a gentleman was professional enough to ask me what the issue was, and immediately told me one or more of my wheels is off balance instead. As there is a promotion on alignment, I decided to get that done anyway, but ran out of time for the wheel/tire balance. The same gentleman let me cancel that job without any hassle and I only paid for alignment that had been done.

I was disappointed that I had a 10am appointment and my truck wasn't serviced till 11am. I have other things to get done as well. I did appreciate the lounge area and having a restroom to use. I was told that the truck was finished but no one talked to me about the rotation or balancing. I was told about the older tire that I have. I would of appreciated it if someone had told me which tire was old and where it is on the truck. Was the balancing a high speed balancing or just the standard balancing? I do plan to return to Lex Brodies some day for shocks or other parts.

Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.

I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo

5star customer service!!

Fixed my leaking tire without a hassle. Very reasonable

Had an appointment at 12 noon for safety check and oil change. Dropped off truck early. Got a call before scheduled appointment that truck was done and ready for pick up. Fantastic service.

Super efficient, honest, reliable, affordable service.! Why go anywhere else?