TIRES, BRAKES & AUTO REPAIR

Great service and super friendly staff. I brought my truck in (Waipahu Lex Brodie's) on December 1st after realizing that my safety sticker expired in November. It was an hour before closing but the young woman who helped me was really friendly and supportive with ZERO attitude even if it was understandable. I don't know the person's name but she really showed the aloha and represented your company well. Mahalo!

Maile Otis was highly professional and polite. She assisted me immediately after a different associate had to help a different customer and did not skip a beat. She was clear about what additional services may be needed and even with the added work, still was able to get my vehicle back to me well within the original estimated time frame. Honestly, I was surprised with the quality of service provided; in my experience, this is uncommon throughout this industry. She was a great representative on behalf of the company, I look forward to continued business at this location.

They did a great job!

Always great service at Lex's!

Awesome service! Thank you!!!

Good service; was puzzled why the two front windows were down when I got in my car -- guessing because it was parked in the sun;

on time, done as wanted

Brought car in for diagnostics, waited all day for a callback. No callback. Called them before closing only to tell me the car wasn’t ready till next day. Waited all day the next day for update, but never received one. Customer service is lacking , they need to train these people to keep customers updated in services. I did all the calling . Not one call back since dropping off vehicle since day one.

Kevin was "on it", as usual - quick drop off and the knowledge that I would hear when my car was ready for pickup or if there were any other problems. Mahalo nui loa to the entire team!

All 5's