Honolulu, HI
Outstanding and super friendly service from the phone call I made prior to coming in and then while at Lex Brody checking in. Every thing was explained. I ran over a screw and lost tire pressure. I was told I could come in that morning. She explained walk-ins has a 2 hour wait, which I didn't mind since I was going to just drop off the car anyway. When we arrived, I explained where the screw was in the tire. She walked us out to our car, looked at where the screw was and informed we didn't need to replace the tire and only needed a repair. That was a relief which she provided on the scene instead of having us worry the incurred cost of replacing the tire while we wait at home. To our surprise, we were called informing the car was ready in about an hour. We needed use the car and Lex Brody came through. So BIG Mahalos Lex Brody and the super nice lady at the service desk. I'm sorry I forgot her name.