Aiea, HI ("Pearlridge")
Booked an appointment to purchase and install four new tires on-line and realized I should've asked to have my tires aligned, as well as synthetic oil change since my truck was going to be there anyway. I called the shop and the customer service agent assisted me with adding these additional services in a very kind and professional manner. Today when I took my truck in and when I went to pick-up my truck the salesperson was extremely polite and professional. She was able to multi-task, answering the phones, acknowledging new customers walking in and yet keeping an engaged conversation with me explaining completely the services and discounts that were being offered to me. When I returned she was again very pleasant, thoroughly explaining the cost and services, also advising me that stickers were added to my windshield to remind me to schedule my next appointment. She represents your company well and extends the true meaning of ALOHA to every customer and co-worker - you're fortunate to have such an amazing young lady working for you!