So thankful you saw me in an emergency. However, you didn't protect my floor mats and didn't put the usual paper down, and left a big greasy black stain on the driver's side mat.

Great service as usual.

Excellent. So happy to have them in our community.q

I only waited 20 minutes for my safety check. The technician that checked me in told me I had to wait 1.5 to 2 hours

The tire replacement was performed in a very short time, and on a Sunday! I only had to pay for the tire disposal!

Always easy at Lex Brodie's Queen Street. Quick check-in with an appointment. Work done on time. Good communication.

Called to make appointment for safety check today. I asked how long it would take with or without appointment. The guy said 3 or 4 hours (depending on how busy) without appointment and 1 hour with appointment. If I brought the car in now they can finish by 12 noon. I checked my watch and it would be still over 1 hour so I decided to take the appointment at 2:00 PM to be on the safe side and have it done in one hour. Then he tells me it will take 1 or 1 and a half hours to finish. Although I didn't question the change in time from 1 hour to 1.5 hours with appointment, the guy was rude over the phone. So I called back and canceled the appointment right away. Although the lady who took the cancellation was very nice, what happened to "Thank You Very Much!" program that made Lex Brodies so famous? Auwe!

Lex Brodie always under promise and over deliver. They said it would be 3 hours for 4 new tires, balancing, brake inspection and safety inspection, but called me to come and pick up after just 2 1/2 hours. Gotta love the service.

Quick, efficient, and courteous

We made an appointment for a safety check and oil change. It appeared way too many other appointments were also made, a promise of no more than 4 hours took 6. Ridiculously too long. Employees were pleasant and apologetic but seems short handed and chaotic there right now.