Kaneohe, HI
I like the location of the Lex Brodie's in Kaneohe because I can walk to Windward Mall, but I've decided that it is not worth it. When they serviced my car, they screwed on something crooked so when I returned for a tire rotation, they had to crack whatever it was they had to crack and it was going to cost several hundred dollars to fix it. They of course did it for free since this was the only place I had taken my car for service. I have also taken my car to Lex Brodie's for a safety check with a very loud squeak and I got my safety check with no problem. I didn't mention the squeak because I wanted to see if they would give me a safety check with that loud squeak. I then took my car to my dealership to check out the squeak and I actually had to get new brakepads. That is when I found out that one of my wheel locks was not put back so when I went to my car dealership, they had to put on a regular one that does not lock. I left a message with Lex Brodie's but no one replied. I always thought you get what you pay for but not true for my expensive tires I purchased at Lex Brodie's. It didn't last longer than my previous cheaper tires. So I decided to try the tires that were on sale at the popular warehouse. Not only was it $400 cheaper when it's on sale, they also tell you to come back after 25 miles so they can check the torque...Disappointingly, they do not do this at Lex Brodie's. I was dreading going to the large warehouse because of the line but it moved fast and the guys there are much more professional and easy to talk to, at all 3 locations that I called and visited.