“WE’RE LIKE YOUR FAMILY DOCTOR FOR YOUR VEHICLE."

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"Thank You... Very Much!"

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

5
Aiea, HI ("Pearlridge")

I always come to Lex Brodie for mostly of me vehicle maintenance. I have 5 vehicles cause I am a business owner. The workers here is so friendly and they can answer and solve mostly all my problems. I even recommend to my children and friends. Keep up the good works. Thank you

5
Kaneohe, HI

Fast, efficient, inexpensive!

5
Kaneohe, HI

Staff is always friendly and try to give you the best value and service.

5
Kaneohe, HI

Very happy with the quick and fast service. We came in a hurry and they were ready to help needed to patch my husband's tire on our way to a wedding. Didn't wait even 5 seconds to be helped and greeted I am more then happy. I will definitely be back to this location and I really thought that because it was a Sunday the repair would have taken longer but I was wrong this location is fast and efficient.

3
Kaneohe, HI

Didn't rest oil change light

5
Waipahu, HI

Great customer service. I spoke with Leimomi on the phone to get help with the pricing of tires and she was patient and kind. Leialoha was at the desk checking people in and she was efficient, nice and friendly. And most importantly LO.. he was funny, caring, and informative. Just a really nice guy to talk to and really guided me through the process of buying tires and checking my wheel alignment. They can always bring in items they don't have in stock from other locations. Closest location is Pearlridge. I had to wait for one tire to come in but that's because I wasn't prepared to buy 4. When it comes to the safety of your child, you change what needs to get changed and pay the price. Schedule appointments online so you won't have to wait long. They open at 7 but, for most services the employees don't start till 8. Their lounge is big and they have massage chairs if you are tense about spending money lol. The AC feels nice and cold. Lots of chairs. And I've always remembered their table with all the things you find in tires. Pretty cool. The prices are worth it with their warranties and you won't want to go elsewhere if you need to service your car. At least you can see through the big windows that they are actually doing the work and not just ripping you off and they don't make you feel uncomfortable or pressured to purchase things.

5
Honolulu, HI

On our way home, we picked up a pretty large screw that threatened our drive home from Keeaumoku and we also have a pretty busy weekend planned. It was almost 15 minutes to 6 and we called Lex to check if we could bring in the car to get it fixed. Their hours on the web was until 6 PM. Kyle answered and told us if we can get the car in to the shop before they closed, they'd take a look at it. We drove down and it was a good thing that the traffic was light. We got to Lex Brodie's at 2 minutes before 6 and Kyle took us in and got us fixed up and out by 6:30 and at NO CHARGE! We are always grateful for their friendly "Can Do' attitude every time we go there and we'll always continue to go there! Thanks Kyle! We truly appreciate the excellent Customer Service!

5
Honolulu, HI

Great attitude helpful and fast service from everyone.. Traveled across island to go there☺

Thank You... Very Much! for allowing us to serve you!

- Honolulu, HI
5
Honolulu, HI

They were very helpful and told me everything up front and even helped me get a rental. 2nd time here and jus like the 1st time ... very satisfied

Thank You... Very Much for your review and allowing us to serve you!

- Honolulu, HI
2
Waipahu, HI

Not satisfied with the service. Not going back.

Aloha and TY...VM! For your feedback. I / we apologize for the disappointing experience. May we get some information on your visit so we can look into for you? Please email us a [email protected] and provide your invoice number and your feedback about the visit. We will research for you in a timing manner. Thank You Very Much for your time and patience. Sincerely, Scott D Williams Executive Director & 30 Year Lex Brodie's Team Member

- Waipahu, HI
4.6 STAR AVERAGEVIEW REVIEWS
Yelp Review: I needed to change all 4 of my tires. I usually go to Costco because its less expensive. BUT because there is always such a long wait at Costco, I decided to go to Lex Brodie. Great decision. Customer service is first rate here and it ended up being less than Costco. It was fast!
6/11/2023
Jay. Y.
5
Yelp Review: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
Yelp Review: My tire went flat and I wondered how Lex Brodies would handle it. Let me say the schedule an online appointment was easy and timely. I arrived on time and was out of there in 30 minutes. That is customer service! Thanks!
3/13/2024
Mike D.
5
Yelp Review: Outstanding customer service! Unfortunately, everything that could possibly go wrong with my vehicle, went wrong. I was more than stressed, until I contacted Lex Brodies Waipahu. I will continue to support such an awesome business. Thank you, thank you, thank you!
7/28/2023
Kristi K.
5
No one anticipates to have a flat tire while going about their day, so needing to deal with a flat tire is always a frustrating ordeal…Thankfully, paying a visit to Lex Brodie’s has never added to that frustration and instead provides a pleasant, friendly experience every time. Thank you to the team at Lex Brodie’s Aiea for taking care of me during my most recent visit.
6/19/2023
Troy A.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
My go to for our company and personal auto tire needs. They provide excellent customer service from beginning to end. The receptionists are gems there as they hold down the calls and processing without losing their cool. They also answer phones in a timely manner. Wait time is excellent compared to dealerships. And they do quality work and hold true to their warranties/guarantees. Appreciate your hard work there at Lex Brodie's!!!!
11/14/2023
Bryce. F.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
Yelp Review: Always exceptional service. I never feel cheated and the online coupons are always nice.
7/7/2023
Loraine H.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
Google Review: Excellent service, sincere employees whose main goal is to make clients happy, fix their their car concern and eases their worries. This is how I feel each time I bring my car to their Waipahu location. Less talk, more work, and fair cost! Much aloha and mahalo, Waipahu Crew!!
6/12/2023
Elizabeth P.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Yelp Review: Having car trouble sucks but we all know that finding a good mechanic is half the stress of getting the repair done. I've been taking my cars here for years and they've always treated me right and charged me fairly for the work. The team is always so nice and their customer service top notch. Shout out to Kevin for helping me on my last visit. Keep up the good work guys !
8/2/2023
Jay M.
5
Google Review: I cannot recommend Lex Brodie's highly enough. Their commitment to excellence, exceptional customer service, and expertise in their field make them a trusted and reliable choice for anyone in need of tire, brake, or general automotive services. I am grateful to have discovered such a reputable establishment and will undoubtedly be returning for all my future automotive needs.
7/10/2023
Deven L.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
Yelp Review: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
11/14/2023
Richard A.
5
Going to Lex Brodie's Waipahu is always like stopping by a good friend's house. Lei, Blossom and Kekoa always take care of business professionally and personally. They know their business and take care of everyone courteously and with the best customer service anywhere. The maintenance was taken care of completely, with an excellent review and recommendations by Lei. Blossom took care of the follow up appointment and parts ordering completely, patiently, and as everyone there, like old friends. Always great to see Lei, Blossom and Kekoa!
6/21/2023
Phillip M.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Easy to book appointment via web. Coupon and extra saving booked on line are great! Excellent customer service. I really liked how they explained what they worked on and how should take care of it. Good job!😄 👍 Mahalo for your excellent customer service.😄
8/28/2023
Melanie P.
5
Yelp Review: First off I don't do Yelp reviews, good or bad. My experience here has always been honest and accommodating, as well as prompt! I have been bringing my car here for far more than just tires. The staff is always amazing, and I want to say thank you! to Lex Brodie's staff!
7/19/2023
Robert S.
5
Google Review:My first time at Lex Brodie's. The service was outstanding! Went in for brake service and they did a complete inspection of my 4runner. I was expecting to replace pads and shoes. after inspection they informed me that my brakes were in good condition. There was no charge. Hard to find that kind of honest service. Not because it was free of charge, but because they were professional and honest!
7/19/2023
Daniel F.
5
Google Review: I've gone here a few times over the past couple of years (oil change, brakes, safety check, alignment) and they've always been able to get me in within a day or two instead of the many week long waits of other mechanics in the area. They're very honest and straightforward, I was never pressured to get extra or unnecessary work done. A solid and reliable group of folks!
7/27/2023
Emily J.
5
Yelp review: Fast same day installation. Tires were in stock unlike the big box stores where tires had to be shipped in. I either had to wait for the shipment to arrive or wait a week for an installation date (two different stores). Tires were balanced and installed faster than the two hour wait anticipated. So you pay a little more for the tires, you don't have to wait for the shipment to arrive (longer than the promised wait time) or waiting for an open installation date.
3/14/2024
Michael N.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
Google Review: Recently walked-in to Lex Brodies for a slow leak on one of my tires. The staff was friendly enough but extremely efficient. The price quote was accurate and reasonable. Big thing to know is that they service Teslas for a much more reasonable cost, something like 2-3 times cheaper than getting checked at the service center. Recommend for convenience, reasonable pricing and speed of service.
3/18/2024
Martin H.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Google Review :I really like this place! It's super convenient and I have consistently been able to get great same day service. Jordan in particular is extremely professional, friendly, fast and somehow keeps up with what's going on with my vehicles in between services
6/28/2023
Parks M.
5
Yelp Review: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
Lex Brodie's give you a fair assessment Fast , honest and friendly service, especially on a weekend. Appreciate you getting me back on the road while keeping me in my budget.
7/2/2023
Mario R.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5

RATED A+ SINCE 2007

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Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Aiea, HI ("Pearlridge") (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.