Honolulu, HI
Used to buy gas here all the time, but this is the first time I actually went for service. Had to buy new tires, which is never a fun experience. Made an appointment online. That definitely gave me piece of mind. They can even send you text reminders, if you request it. Admittedly, it was a bit chaotic when I arrived. Employees are flying around. Cars are constantly moving around the lot. But the staff was incredibly nice and helpful, from the moment I arrived, to the moment I checked in, to the moment I picked up my car. Despite the chaos, the staff was very patient in walking me through the tire options. Even though other staffmembers were constantly asking him questions, it never seemed like his attention wavered from me even once. I'm sure I paid more than some of the other tire places out there, but I would say it was worth it. Great service goes a long way. Mahalo Lex Brodies!