Honolulu, HI
I asked questions in a number of emails. They generally were ignored. But because the vehicle had no brakes and I didn't want to have it towed to another shop I went ahead and authorized $1500 worth of work anyway. I also asked to have a safety check done. I was charged for it but when I picked up the car I was basically told to stick my safety check where the sun don't shine because one headlight was full of water and the bulb was burnt out on a brakelight. I would have thought they would at least told me how much the charge would be to fix these things; but no, they just gave me the keys and left it as my problem. Far from the service I would have expected. Sincerely, Lex