Dear Lex Brodie's, I am so grateful for the excellent, rapid, and kind service I received from Jordan and Kyle at the Kaneohe Shop. My Toyota 4-Runner had front end noises. They were both willing to spend the time to find out what I was hearing, my concerns, & look at the car. After his evaluation Jordan gave me the straight scoop about what needed immediate attention, was very sensitive to my budget concerns, and arranged for repair first thing the next day. It was already late afternoon. The car was ready at 8:45 am the next day! Kyle checked it out, explained the findings, and made recommendations for future work. Your head mechanic and other staff were all friendly. Excellent service! Excellent people! I will be back and I will be recommending you to my friends. Thanks again!

Update to the comment on my review from Lex Brodie's: yes, my car came in as a no start No, no one from your establishment ever called me or gave me information when I called No, you did not offer nor did you actually pay for the rental car I had to get once my car had to be towed to the dealer. You did call the company for me and have them pick me up- thank you for doing one thing right, that was nice of you guys. No, your guys did not start my car several times then turn it over to me when it magically did not start. They started it several times till it wouldn't start anymore then thought about how they likely could have activated the security feature in the car so it could not be started even if the car was okay. No, I did not pay for any service because no service was done. You never even ran diagnostics, which can definitely be done since you could start the car. All in all, your comments on my review are a pathetic way to save face and are simply not really true. I have seen other reviews that said you did a terrible job but at least admitted fault and fixed it, so I had some hope. If my rental car had been paid for or if I had a genuine sorry without a but....I would likely respect your business, even if I didn't want to go back. In summary, you had my car for about 9 hours, never called, never diagnosed and I came in to it not starting. I wasted a day having to be off work where I could have had it fixed or at least diagnosed at any other shop much quicker. My review stands and I still absolutely cannot recommend this shop.

Recently purchased 4 tires from Lex Brodie's. Happy with my 5-Star service from Vachelle Heyward from scheduling my appointment through being on site when I showed up for my scheduled visit, through the completion of the job. Mahalo team Lex Brodie's!

They are busy, so I like to schedule first thing in the morning and get it out of the way. Not bad, it took 1-1/2 hours for a wheel alignment. No cons for service just no coffee was made this morning.

The safety check was done quickly.

They are very helpful. I went in thinking it was a front end issue but they found I had a rear tire problem. They were able to correct my issue and my car is riding fine.

Great service. Came in for complimentary rotation service and even fixed my break light since it was out. Thanks.

I like to say how I'm a satisfy customer with the service today. Everyone friendly and attentive to customers. Came in just to check to see if my alignment or front tires was causing the pulling to right-side. They could of made money out of me, but they were honest, they just alternate my 2 front tires and it fixed the problem. Thanks kalihi lex brodies. And the supervisor or manager for the smiles. 10*****

Five stars! Staff was courteous and friendly.