Kaneohe, HI
Im super impressed at the customer service that Zach and Jordan? (Jonah?) started with a J (sorry cant remember your name) provided!! I was on the verge of a panic attack when it came to figuring out what exactly was wrong with my car, how much it was going to cost and how I was going to get to work on Tuesday. But the guys took really great care of me! Yes, my car has a TON of problems but it has 150k miles on it and its time for repairs. I really appreciated the guys letting me know how much it was going to cost, and what was the most important to get fixed first. It ended up being 3 engine valve gaskets/seals, a solinoid pump, and serpentine belt. $722.00 later and Im there to pick up my car. When I started it at Lex Brodies it made an awful sound. The guys came straight over and checked it out. Go to find out the belt they used that was a Honda dealership part was too big. The problem was they couldnt get it on the rack to check it out that day and I needed my car for work. So Jordan/Jonah/starts with a J got me a rental car at no charge. HE SAVED THE DAY!!! I couldnt afford to miss a day of work and I really appreciated them making sure I was able to get to work and pick up my car when it was repaired. Thank you again Lex Brodie for being #1 in customer service and I will be back (when I can afford it) for the other repairs! Mahalo nui Loa Guys I am forever thankful!