i think today i received what i would describe as a normal service visit. I arrived maybe 15 minutes early. I was received by the person at the counter, we discussed my appointment, made a couple of minor adjustments and the service was performed. Everything today defined a great customer service program as a whole. I noted others received the same care and attention to detail. Simply put the service i rec'd today was fantastic but also seemed to be the normal service provided by this facility.

Excellent customer service!

Excellent efficient service everytime!!!

Excellent customer service

Amazing customer service! Chelsea is the best!

Agents were courteous and professional. They recommended certain things to be done.

This is by far my favorite location on the island let alone Tire repair shop. Without a doubt, i trust Lex Brodie's with my car. Everyone is always, so friendly and accommodating when checking in and picking up my car. I had dropped off my car this morning around 830 AM. I had a feeling it was busy because i had seen multiple cars in front of their shop and in the work space area. But surprisingly, it was ready for me in less than two hours to figure out what was wrong with my tires and to pick it up. The young lady who has helped me multiple times when i have come to this location is so friendly and is one of the reasons why i keep coming back. Thank you again Le Brodie for helping me fix my car! I don't know what id do without you guys.

Once again, Lex Brodie has saved the day for me and my car. I appreciate their friendly and efficient service.

I drop my vehicle on a saturday morning and specifically told them that fix the break leak. Lady called me in the afternoon and telling me that my brake cylinders are leaking. Front rotors recommend to be replace and and it has wrong brake pads. Cost is 700 dollars. They order the parts on that day. Sunday closed. Monday morning called them at 0730. Ask the status of my vehicle. The person said they have not touch the vehicle and the mechanic is not arrive. I ask the person to NOT install or fix front brake job which he agree. After an hour i called again and the person said it's alteady installed! Sigh! They are now fixing the wheel cylinders. Called after an hour and they said still fixing wheel cylinder. Called after work at 0500 pm. The lady said there is a master cylinder problem. Cost to fix is 1000! Who will pay 1000 for a car that is not even woth 1000! The lady is like im not gonna be here tomorrow and talk to my manager if i wish.