We recently noticed a vibrating feeling on the brakes of my moms car. Not knowing what to do I called the last company that she had taken her car to. I spoke with Barney, who is the manager at this location. He told me right away to bring in the car and they would check it out. When we for there it was extremely crowded and Barney still Was able to assist us and take it for a test drive to figure out what the problem was. When he had gotten back he mentioned it's the anti-lock brake system doing its job while driving on the hill. It's probably also because the car has not been driven in over a year! Anyhow, we decided to get a safety check along with an oil change. We are extremely pleased with the service that we received from the manager and will continue to visit this lex Brodie's location.

First of all this place has better customer service than most retailers out there. My husband I were quickly greeted almost before we were even thru the door. We explained our problem(s) with our squeaky brakes & needed 4 new tires. Right away "Freddie" went outside to check the brakes & found everything to be in good working order. BUT he did say that those brakes were probably the cheaply made pads. We have been to another shop (several times over to replace & repair them) & they just told us sometimes brakes do that!!! Stupid service!!!! When choosing our tires he gave us a full break down of options ranging from the cheapest to the higher quality ones & explained to us the difference for all. With that being said, we dropped off our keys & expected it to be done at the end of the day. Boy were we surprised that it took them only 2 hours to have everything fixed!! When we went to pick up our car, Freddie explained to us that we had a problem with the control arms & bushings (a problem we have had for years and no other place knew what it was or how to fix it). He said as soon as he heard the noise that it made he looked under the car & knew what it was right away!! He gave us a quote due to it being so expensive & said it was good FOREVER, whereas many other places have quotes that are only good for 30 or 60 days. Nonetheless this place was amazing & would recommend them to any & everyone.

This is my go-to place for tires. I have purchased all 4 tires from them. In addition to friendly service, they provide all sorts of extras that mean a lot to someone who knows next to nothing about car maintenance, such as free tire pressure checks and air refills if you just drive up to the service area. They even checked my spare. The other day when the error light on my dashboard indicated something was wrong with my tire, I drove straight to Lex's. They looked at my tire, found a screw and sent me on my way without charging me a penny. Hey, Lex. Thank you.....very much.

After the latest shenanigans at the Pearlridge Sears Auto Center, I called around for a set of new tires to enable my daughter's Honda Accord to pass the safety check. I was pleased to learn from Lex Brodie's Aiea store that they not only had a sufficient quantity of Falken tires in stock, but that all telephone appointments qualified for a discount of $23.00 per installed tire ($20.00 installation and $3.00 disposal fee per tire would be waived). GOOD DEAL! I got there in twenty minutes and was promptly greeted by the friendly staff. I also ordered the wheel alignment service. The salesman also noted that my safety check was due - I did not inform him that Sears had "failed" me earlier that day for the bad tires and allegedly leaking CV boots (see my review on Sears). In a little over an hour, the jobs were completed. The safety check was passed as the CV boots were found to be in good working order. The $92.00 of waived charges was rounded up to $100.00. I am very pleased with the professional and courteous service I received. With the new rubber on the road, I feel secure for all of us who get behind the wheel to travel on our crowded roadways.

I would recommend going here at all, and this is supposed to be Hawaii's best?? They couldn't even get my tire alignment and balance right after two times. After the second I steered clear of them, so they wouldn't mess my car up. Stay away, there are better places on Oahu for sure.

Came in for an oil change and the guy says it will be ready in an hour. I came back an hour and a half later to find out my car hasn't even been moved from the spot that I parked it in. The worker says a spot just opened up and they will have it done in 15 mins. I asked why they made their customers wait an hour and a half for a 15 minute job?!? I ended up waiting another 30 mins! The woman apologized for the inconvenience and gave me a $20 discount which satisfied my frustration.

When I lived in Portland, Les Schwab was the best place for tire service. Since I've moved around, I haven't found a tire retailer even close to the experience I had @ LS. Until I had a blown out tire & my AAA tow truck driver recommended Lex Brodie. The manager took great care of me, providing the quote and a discount b/c I was a AAA member. All you hafta do is flash your credentials & you're golden. They rows of chairs in front of huge TV in the waiting room and within an hour, I was driving away very satisfied with the service. !!!!!DEFINITELY RECOMMEND!!!!!

Came in without an appointment to get tires to pass a safety inspection. Eddie took care of me with everything straightforward. Even gave me a free alignment job without a coupon that was a recent online promotion. No surprises on the total bill and they finished 30min ahead of Eddie's promise. $20/tire for the installation and lifetime rotation/balance was more than I'm used to, but welcome to Hawaii I guess. I've found my comfort blanket for tires.

Came in with no appointment and was quickly taken care of. Straight forward and they got the job done in a reasonable amount of time. Two tires, alignment and an hour half, not much more I can say but: Good job!

This place was 100% better then the nightmare I encountered at another tire place in Ewa. Lex Brodie was easy to deal with, quickly made me an appointment over the phone, showed concern about my problem and did not treat me like an ignorant women the way many auto repair places do. They were so much cleaner and quicker then the other place too. I was in and out with 4 new tires in about an hour.They even corrected the damage the other place did to my car. I will recommend Lex Brodies and keep them in mind for my future needs.