I had to replace all the tires on my truck so I called and to my surprise, was able to bring her in that same day. Ariel helped me select the tires and even gave me some awesome discounts. The turnaround was super quick and was able to pick up my truck in 90 minutes! What a great experience!!!

This place is great! Quick and easy, they repaired my tire in about 30 minutes. Go there if you have tire troubles they will take care of you!! Thanks again Lex Brodie for taking care of me.

Professional workmanship with curteous staff. Good job! Only thing I would request is for you to separate the completed jobs in 2 boxes, i.e. One for the waiting customers in the lobby and others for the customers picking up the vehicle later so you can inform the waiting customer as soon as the job is done. I was waiting in the lobby and saw my vehicle was done from the lobby, but it took a long time (like 30 minutes) to check out. I think it would be beneficial for your customers and business especially during the COVID-19 pandemic.

RE: 23482 Finally, my car was aligned properly with SHIMS by GPB. Good job! Thank you very much to all the Staff, especially to the Red Ladies who called me several times and left messages on my cellphone. See you guys again for the next car around.... Aloha!

"Thank you very much " I got there 30 minutes early and they helped me right away. Good customer service .

It was a good experience.

We are kupuna, elderly, and disabled couple and greatly appreciate the courteous service we experience at Lex Brodie! Mahalo from the Santana's to all your crew

Making an appointment online was easy and the total time for the work to be completed was faster than expected.

Took my vehicle in for a safety inspection. After the inspection the manager informed me that the front window tint was out of legal spec. He recommended a nearby tint shop that can quickly take care of the issue. I was then told by this manager that once that's done to bring my vehicle back and he'll "slap" the sticker tag on! Seeing that I just purchased the vehicle from a mainland owner I was grateful that was all that needed correction. I completed the tint removal, brought the vehicle back to lex Brodie's and waited for 30min. Then the manager returns and tells me that the LED lights and tires were illegal! We are all having hard times during covid however, to destroy trust relations with your loyal clientele is a perfect way to destroy your business. So all that reads this please, be aware that lex Brodie's are practicing corrupt business practices and act like assholes when you catch them. The manager lies, the inspector is ignorant of his duty and the VP of operations smug attitude is testament to me that I need to take my business elsewhere. The old man would have never approved of this and would be highly disappointed. I'm very saddened that this is what Lex Brodie's have become. UPDATE: Mr. Williams commented that his business does not sell Wheels and LED lights however please note that was not the basis of my concern and to highlight that while he does not sell wheels and LED lights he DOES sell OEM light bulbs, TIRES, and the LABOR that it takes to install all of these items. I also sent to Mr. Williams the work order number so he can review what happened. it seems to me that his upper management did not bother to inform him of this open issue. I'll update as this unfolds. Hopefully this problem can be worked out. UPDATE: Mr. Williams refers now to my tires and how his inspector viewed that it was sticking out of the flare. My response: "tires are NOT sticking out from the flare again to reiterate the inspector explained to me that he "eyeballed" it and determined that it was sticking out. I asked him to take a straight edge to prove it. I was confident that it was not sticking out because I did exactly that. This is why I was upset at him for not proving his point. I would rather the inspector say that's how its gonna be that my determination and it stands over a lame excuse as that. In summary, If you like being treated less than your worth go to Lex Brodie's. If your one that values trust and those that perform work on your vehicle find somewhere that will treat you well maybe not give you everything you want but, know what their talking about and that will take the time needed to help you the first time. Its called good business. In summary, now that the business owner is aware of this behavior maybe it will change unless he doesn't care or his customer base is ok will poor service. I do not think Scott Williams is in the business of angering people however, a few bad apples in his organization are muddying his waters. My advice is for all to be aware even in these times of COVID that is NO excuse to issue poor service and mislead your customer!

Great scheduling, Safety Check completed within in a reasonable amount of time, they even replaced a light bulb with no delays. Lex Brodies continues to be the premier