Honolulu, HI
AMAZING CUSTOMER SERVICE On October 10, 2019, about 5P, I noticed that my brakes lights were stuck in the 'on' position. I panicked thinking I didn't have much time to try to find help before the service stations closed. I drove over to a service station on Waialae but was told that all the mechanics were gone for the day. I quickly googled the hours for Lex Brodie's on Queen street and was so happy to see they closed at 6P. Upon arriving at Lex Brodie's, I asked the young gal, who met me with a smile, if she could help me. After I explained the problem, she asked for my keys, called over to a mechanic and they went to take a look at my car. In the meantime, another mechanic asked what was wrong and when I told him, he reassured me that it was a very easy fix. And he was absolutely right because the girl and mechanic gave me a 'thumbs up' that the problem was taken care of!! I pulled out my wallet to pay and was told it was 'no charge'. I couldn't believe how kind they both were. I'm VERY sorry I did not get their names as they certainly need to be commended. I do take my car their for servicing but I hadn't mentioned that to the girl. In my mind, they helped a 'total' stranger and did so with kind and generous hearts. Mahalo to you both, for your true Aloha Spirit!!