Kaneohe, HI
Service was above expectations. I arrived early, was greeted immediately, and checked-in for tire rotations, and also asked for wheel alignment check. I would wait for the vehicle, and took a walk to City Mill which is just up the street from Lex Brodie's Kaneohe location. While I was shoppping, manager called to tell me the conditions of the tires and rotation would not be a good idea at this time as there was wear on the inside shoulder of the tires, probably because of alignment conditions. I concurred. Manager called a little later to inform me that an alignment of the tires is needed and would I want the 6-month plan or the 2-year plan. I took the 2-year plan as I intent to keep my vehicle for a long time. With all the events happening, I was very happy that the manager kept me informed, and the vehicle was ready a little earlier than promised. Payment was handled quickly and, due to coronavirus, cashier counter has separate cups for sanitized pens and used pens. Very, very happy with Lex Brodie's.