“WE’RE LIKE YOUR FAMILY DOCTOR FOR YOUR VEHICLE."
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This place sucks! they purport to take appointments for safety checks but my sister and I waited an hour and a half for a safety check with a confirmed appointment. I will never go her again for a safety check.
Courteous employees.
Very good service! Quick, thorough, and friendly. This is the only place I take my car.
Meialoha was very helpful. I wanted to do a price match with Costco's price on Michelin tires & got it except for the rebate. I'm happy with my new tires & your staff.
Thanks to the Lex Brodie team. I signed up and made an appointment and it was very easy. I would say the easiest of any car service center or dealership I have been to having car work done. I knew my air conditioner just needed a charge and they looked at it and confirmed no leaks and with a charge its blowing cold air like new again. They also pointed out a slight oil leak that I did not know about. No hurry on that but at least I know someday I'll take it back and have them do it. Thanks again for the great service and friendly team!
Outstanding service. Clear estimate, super performance and delivered as stated.
Very helpful and efficient. Helped me out.
TY...VM!
Service that cant be beat.. Well trained people and very professional greeted with a smile....
"TY...VM!" For your review!
I brought my car in because my tire popped from a pothole. My husband called a Lex Brodie in Waipahu and they said the town location had my tire. We went ahead and made an appointment to get new tires. When I got to the shop. They didn't have my tire in stock. We are willing to pay an extra $100 to get the tire replace in one day instead of going to other places which would've taken a week or so. Not to mention I have 3 month old with me the entire time. I was estimated from the time I got in at 2:10 pm. It would take about an hour and a half total for getting my tires transfer and installation. I was ok with waiting for an hour and half or 2. I understand during traffic it would take a little long. But 2 hours past and I didn't get a call. I called in about 4:10 pm and they said my car was next. I asked how long would it take I was told another 45 mins to an hour. They will call me when it's done. I walked back to the Lex Brody at 5:15 pm and my car was all done and I have a newborn who's exhausted from waiting. I asked an employee if my car was done. They had no idea so they checked then told me yes it's done. In the back of my head they knew I had a newborn but they didn't even bother to tell me thanks for waiting or anything. My baby was starting to cry she was cranky. If I would've known how long it would take I would've gone home and came back 3 hours later. I was a little disappointed cause I wasn't informed once the tires came in. I had to call and walk back to get to my car. Plus I paid an extra $100 to get them done so I'd have a peace of mind that it's safe to drive my little one home.
Aloha, I'm your Virtual Auto Service & Repair Advisor.